Magic keyboard not connecting through Bluetooth

wiederkehr

macrumors newbie
Original poster
Oct 21, 2015
6
1
Virginia, USA
Have an iMac that is around 2 years old. The Magic Keyboard has been working wirelessly fine until this past weekend when it stopped working. When connecting to a lightning cable it works fine with the iMac. The keyboard also works fine wirelessly when connected to my iPad. The Magic Mouse continues to connect fine wirelessly to the iMac. So, i feel I've proven that Bluetooth still works on the iMac and that the keyboard's Bluetooth connectivty still works.

I'm out of ideas. Any suggestions?

Thanks.

D/
 

trsblader

macrumors 6502
May 20, 2011
439
189
Is there a chance when trying to connect to the iMac it's still actively paired with the iPad? I'd turn off bluetooth on the iPad just to make sure it's not interfering, and then if there's still an issue delete and re-pair the keyboard with your iMac in the bluetooth settings.
 

wiederkehr

macrumors newbie
Original poster
Oct 21, 2015
6
1
Virginia, USA
Thanks @trsblader and @einbahnstrasse! i tried deleting and re-pairing with no success. It was giving me an "unable to pair" message. I found a solution to that issue on the Apple.com forums. It suggested unplugging all USB devices and rebooting. Which worked! Not sure I understand fully but it worked.

Thanks again for your help.

D/
 
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