Magic Keyboard Problem

Discussion in 'iMac' started by imofean, May 12, 2018.

  1. imofean macrumors newbie

    Joined:
    Oct 17, 2008
    #1
    I've sent my old magic keyboard for repair service and after about a week, I got a new one as a replacement.

    However the new keyboard won't connect wirelessly.
    It works perfectly fine when it is connected with USB cabe, I even got a notification saying that the keyboard works wirelessly now. But once I unplug the cable, the keyboard went dead. Capslock light won't turn on. I could see it in the BT preference but it doesn't connect.

    One weird thing is that the battery is fully charged but once I unplug the usb cable and reconnect it again, the battery dropped to 4% immediately and start recharging again from 4%.

    I tried "reset bluetooth module", "factory reset all connected device" from the dropdown menu but to no avail. Reset SMC and PRAM as well but the same problem remains. Is it a faulty device?:/
     
  2. Khaleal macrumors member

    Joined:
    Aug 24, 2013
    #2
    Looks like the battery in the new Magic Keyboard is faulty.
     
  3. nambuccaheadsau macrumors 68000

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia

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