Magic Keyboard Problem

Discussion in 'iMac' started by imofean, May 12, 2018.

  1. imofean macrumors newbie

    Oct 17, 2008
    I've sent my old magic keyboard for repair service and after about a week, I got a new one as a replacement.

    However the new keyboard won't connect wirelessly.
    It works perfectly fine when it is connected with USB cabe, I even got a notification saying that the keyboard works wirelessly now. But once I unplug the cable, the keyboard went dead. Capslock light won't turn on. I could see it in the BT preference but it doesn't connect.

    One weird thing is that the battery is fully charged but once I unplug the usb cable and reconnect it again, the battery dropped to 4% immediately and start recharging again from 4%.

    I tried "reset bluetooth module", "factory reset all connected device" from the dropdown menu but to no avail. Reset SMC and PRAM as well but the same problem remains. Is it a faulty device?:/
  2. Khaleal macrumors member

    Aug 24, 2013
    Looks like the battery in the new Magic Keyboard is faulty.
  3. nambuccaheadsau macrumors 68000


    Oct 19, 2007
    Nambucca Heads Australia

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