Magic Mouse Signal Range

Discussion in 'Mac Accessories' started by mrpiii, Nov 11, 2009.

  1. mrpiii macrumors newbie

    Joined:
    Jun 9, 2009
    Location:
    Hailey, ID
    #1
    I have struggled with the Magic Mouse for over a week. It loses connection, the tracking is jerky and it just turns itself off and often I have to re-pair it. I have a new MacBook Pro and it usually is connected to an Apple 24" cinema display. My new Apple bluetooth keyboard arrived today. It paired almost immediately and works like a dream -- like I expect my Apple gear to do.

    I rearranged my desktop to use the keyboard -- MBP on the left (screen open), display in front and (not very) Magic Mouse on the right. After getting the mouse paired again,(by putting it next to the MBP) I found that the mouse would immediately lose connection when I moved it to the right side of the desk. OK, I rearranged things again with the MBP on the right and using the palm rest on the MBP as a mousepad and voila, the (not so) Magic Mouse works great. It tracks well, it doesn't lose connection. All I have to do is use my MBP as a mousepad.... :(

    I wonder if the problems reported with the (not very) Magic Mouse are related to its ability to receive or transmit a signal? My desk is wood, the only metal is my computer, keyboard and monitor. (BTW -- battery level is 89%)
     
  2. MacBlackBook22 macrumors 6502

    MacBlackBook22

    Joined:
    Jul 1, 2007
    Location:
    Canada
    #2
    Sounds like the mouse is faulty. I have 2 magic mice. One is connected to my macbook and the other is connected to my mac mini. The mini is in a wall unit desk and is behind a door and separated by a drop down wood desk it has not lost its connection once. The only time I had a problem was when I used the on/off switch. I knew I wasn't going to be using that computer for a few days so I figured I would turn off the mouse to conserve battery. It had a bit of a trouble re-connecting once I turned it back on. The other mouse is just to the right of my macbook on a wooden tray that is attached to my easy chair. I don't use mousepads on either wooden desk and again no tracking problems at all.
     
  3. topmounter macrumors 68020

    topmounter

    Joined:
    Jun 18, 2009
    Location:
    FEMA Region VIII
    #3
    I have a 24" imac on my desk and depending upon where the cat is sleeping at any given time, the mouse is 1 to 2 feet away and I've never had a problem.

    Before exchanging the mouse, I'd investigate possible sources of interference with the blue-tooth spectrum, including nearby 802.11b wifi networks, microwaves or 2.4GHz cordless phones.

    Just as a sanity check, you may also want to swap in some fresh batteries... there might be some corrosion or dirt on one of the contacts causing intermittent power issues as you move the mouse around.
     
  4. mrpiii thread starter macrumors newbie

    Joined:
    Jun 9, 2009
    Location:
    Hailey, ID
    #4
    Fixed

    It wasn't the Magic Mouse. It was my MBP. I tried pairing the mouse with my friend's MBA and it worked quite well. I took my MBP into an Apple store twice and in the first case they replaced the Bluetooth chip and said it was fixed. It wasn't. I took it back and they suggested I have the system replaced. Apple replaced the MBP and now my mouse works. I'm happy that Apple stands by their systems. Moving everything over to a new system was painful, but I can't complain too much.
     
  5. googoo macrumors newbie

    Joined:
    Oct 14, 2009
    #5
    magic crap..

    i just don't know what to say anymore.....
    I just bought the magic mouse and i started having some problems..
    The scrolling is not good (scrolls when it feels like and not when i want to) and the worst is that it loses signal all the time, not to mention that the battery drains fast...
    These issues as i have read to many forums are happening to many people.
    Its not what people expects from a company like apple.
    So all i can say is:
    I used to be fan of apple' s great machinery but after this and some big issues i had with my ipod touch and the os update i 've just started to hate and trying to destroy apples reputation.
    It is an awful thing giving your money (witch are much more than the other companys) to a company like apple that represents quality and just have all these problems. It feels like i have been jerked off and i dont like being a jerk...
    So APPLE SUCKS!!!
     
  6. spartus4 macrumors newbie

    Joined:
    Jun 12, 2009
    #6
    Check your network.

    I was having the problem with the jerky tracking and found out that if your network is using 802.11g (g is 2.4GHz) it can interfere with the 2.4GHz Bluetooth. Everytime someone in the house used something that was setup to use 802.11g my magic mouse became almost unusable. The solution that I came up with was to setup dual band on my time capsule and have everyone who could use the 802.11n (n is 5GHz) setup that way. This wasn't a problem since all of my machines are late model Macs. Hope this will help someone.
     

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