Magic Mouse won't track

mostafiz28

macrumors member
Original poster
Feb 16, 2013
49
0
Hi,

My four month old magic mouse all of a sudden stopped tracking. Clicking, scrolling and swiping works fine but it won't track no matter what. Any idea what could have gone wrong? I really enjoyed working with the mouse. If its dead, then should I buy another one or are they prone to such problems. I can use a third party mouse but they simply don't integrate with os x 10.8 as well as the MM. Please suggest. I'm a graphic designer BTW.

thanks in advance.
 

FreakinEurekan

macrumors 68040
Sep 8, 2011
3,395
332
Eureka Springs, Arkansas
Forget & re-add the mouse in System Preferences > Bluetooth - if that doesn't work probably the sensor died. Rare but not unheard of I'm sure. The mouse has a 1-year warranty so you can take it to an Apple Retail Store or call 1-800-APL-CARE to set up mail-in service (they send you a new mouse on your CC then you send the bad one back in and the charge gets voided).
 

mostafiz28

macrumors member
Original poster
Feb 16, 2013
49
0
Forget & re-add the mouse in System Preferences > Bluetooth - if that doesn't work probably the sensor died. Rare but not unheard of I'm sure. The mouse has a 1-year warranty so you can take it to an Apple Retail Store or call 1-800-APL-CARE to set up mail-in service (they send you a new mouse on your CC then you send the bad one back in and the charge gets voided).
Thanks very much. I've tried re-adding but that didn't work. It's under warranty but is it a common problem with these mice? Cause its gonna be a pain to change it often.