Magic Peripherals Keep Disconnecting

Discussion in 'macOS' started by twistofmatt, Jan 13, 2017.

  1. twistofmatt macrumors member

    Joined:
    Aug 17, 2013
    #1
    Has anyone had any troubles with their Magic Trackpad 2 and Magic Keyboard disconnecting randomly?

    I'll be working, and all of a sudden the keyboard will just stop working, or start acting like there is a stuck key. Turning off the keyboard and turning it back on usually fixes it for awhile.

    The Trackpad 2 just randomly disconnects then reconnects, repeats until I turn it off and back on.

    Anyone else having trouble?
     
  2. bartvk macrumors 6502

    bartvk

    Joined:
    Dec 29, 2016
    Location:
    The Netherlands
    #2
    I bet there's something blaring over the Bluetooth radio frequency. Do you have a USB hub close by?
     
  3. twistofmatt thread starter macrumors member

    Joined:
    Aug 17, 2013
    #3
    I do.
     
  4. bartvk macrumors 6502

    bartvk

    Joined:
    Dec 29, 2016
    Location:
    The Netherlands
    #4
    Buy a longer cable and put the hub under the far end of the desk or something similar. See if the problems persist. Some USB 3 devices are known to blast the RF-spectrum with garbage.

    I've also worked at an airport and there was a radar installation half a mile (600 m.) from our site. That also ruined some bluetooth stuff.
     

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