Magic Trackpad 2 no gestures

Discussion in 'Mac Accessories' started by fitshaced, Oct 15, 2015.

  1. fitshaced macrumors 68000

    fitshaced

    Joined:
    Jul 2, 2011
    #1
    So, picked up a new trackpad. It connects fine to my iMac (late 2012) but it is not detected in System Preferences as a trackpad. I can move the cursor but I cannot scroll, zoom or swipe with it. I have OS X El Capitan and have rebooted, checked for updates, unpaired and re-paired, tried via wired connection with lightning. Nothing gets it going.

    I did have the previous version of the trackpad but that is no longer operational and have been using the magic mouse for the past 6 months or so. The mouse works fine for gestures.
     
  2. johny5 macrumors 6502a

    johny5

    Joined:
    Mar 31, 2007
    Location:
    UK
    #2
    Funnily enough.....I have today purchased the "magic" keyboard 2 and "magic" mouse 2. They don't appear to be that magic as neither work correctly. The mouse has no gestures available and works as a click mouse with cursor movement. Similar story with the keyboard whereby the function keys at the top don't work as they should.

    I can't be a beta test guinea pig and will have to return these tomorrow until apple sort out the bugs in the drivers/software.

    I am running on a Macbook pro 2011
     
  3. Branskins macrumors 65816

    Joined:
    Dec 8, 2008
    #3
    Are you by chance running the final version of 10.11 or are you on the GM?
     
  4. johny5 macrumors 6502a

    johny5

    Joined:
    Mar 31, 2007
    Location:
    UK
  5. Branskins macrumors 65816

    Joined:
    Dec 8, 2008
    #5
    Is this 10.11.1 or an old 10.11 beta?
     
  6. fitshaced thread starter macrumors 68000

    fitshaced

    Joined:
    Jul 2, 2011
    #6
    Actually, installing the official El Capitan release fixed it for me. I had an old public beta.
     
  7. Branskins macrumors 65816

    Joined:
    Dec 8, 2008
    #7
    Yup! That was what I was going to recommend! You aren't the first I've seen with this issue. Glad it was an easy fix
     
  8. tomrakewell macrumors newbie

    tomrakewell

    Joined:
    Oct 16, 2015
    #8
    Yes, make sure you are running the latest OS updates that support the new hardware.
     
  9. johny5 macrumors 6502a

    johny5

    Joined:
    Mar 31, 2007
    Location:
    UK
    #9
    Agreed.....mine was stuck on the gm release so had to install release version, all good now.
     
  10. selfilm macrumors newbie

    Joined:
    Sep 30, 2015
    #10
    Anyone know if the devices will run on something as old as 10.6.8 - Snow Leopard?
     
  11. AdonisSMU macrumors 604

    Joined:
    Oct 23, 2010
    #11
    Yeah it says in the instruction booklet that you have to have the latest stable release of El Capitan for these items to work correctly.
     

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10 October 15, 2015