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DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
Hello,

I have been using my MagSafe charger for two days on my iPhone 11 Pro Max. It charges fast, but after 2 days of usage my white MagSafe already shows some discoloration. I think perhaps it is the coil that is showing already. Is this normal?
7447-ADEB-26-B2-49-E6-B296-D8-C5-F3-B5-E96-C.jpg
 

beach bum

macrumors demi-goddess
Oct 6, 2011
5,352
18,322
Philly
Wow, I would definitely return to Apple. I’ve been using mine for about a week, and have no discoloration at all. Are you fast charging and if so, do think that it maybe be overheating?
 

DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
Wow, I would definitely return to Apple. I’ve been using mine for about a week, and have no discoloration at all. Are you fast charging and if so, do think that it maybe be overheating?
Yes, I have been using the new 20W charger that Apple released, together with the MagSafe charger. So I assume it is fast charging.
 

DotCom2

macrumors 603
Feb 22, 2009
5,785
4,735
Yes, I have been using the new 20W charger that Apple released, together with the MagSafe charger. So I assume it is fast charging.
Have you tried to see if it wipes off with a soft cloth? If it doesn't come off I would definitely return it to an Apple store and have them take a look. This needs to be documented as a possible issue.
 
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ericwn

macrumors G4
Apr 24, 2016
11,020
9,114
Can this be wiped off? Does you phone have a case on by chance?
 

DotCom2

macrumors 603
Feb 22, 2009
5,785
4,735
Good question from ericwn above.
Do you have a colored case on the phone that might be getting hot and transferring the dye off it?
 

DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
I've tried wiping it off. It can not be wiped off. Yes, I have been using a case, but it is a blue (Pacific) silicone case for iPhone 11 Pro Max from Apple itself, not a red one. ;)
 
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DotCom2

macrumors 603
Feb 22, 2009
5,785
4,735
I've tried wiping it off. It can not be wiped off. Yes, I have been using a case, but it is a blue (Pacific) silicone case for iPhone 11 Pro Max from Apple itself, not a red one. ;)
Definitely take it to a store then and let them take a look.
 

BigMcGuire

Contributor
Jan 10, 2012
8,798
11,180
the Alpha Quadrant
How interesting. My MagSafe looks new - what I don't like about it is that after my phone hits 100% it decides "Now it's time to super heat!" and gets really hot (along with the phone).

I'm not terribly happy about this product but ... the ability to use the phone while charging... simplicity, etc...

I may try a smaller wattage USB C brick.

Anyway, mine isn't discoloring - I have a black silicon case. With it being so new, maybe Apple will replace it?
 

PaladinGuy

macrumors 68000
Sep 22, 2014
1,520
954
How are you using MagSafe with an 11 Pro Max? It’s my understanding that only the 12 series is compatible. Is that not true?
 

BigMcGuire

Contributor
Jan 10, 2012
8,798
11,180
the Alpha Quadrant
How are you using MagSafe with an 11 Pro Max? It’s my understanding that only the 12 series is compatible. Is that not true?
It'll charge anything that accepts wireless - it just won't snap into place nicely or charge super fast on anything previous to the 12 series.

It charges my AirPods nicely as well.

The amount of misinformation on this thing early on was astounding. Some serious attempt at making $ and generating outrage from the uninformed. Kinda sickening.
 
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DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
I didn't buy the MagSafe directly from Apple, but from a big online retailer. I sent them a message and they want it back, as they don't trust the product. I will get my money back. I just need to wait till November 17 till I get a new MagSafe, from Apple directly, this time. Oh well, then I will charge my iPhone 12 Pro Max (if it will be here on November 13) with the good old power cord for a while. I'm really not looking forward to burning my house down. ;)
 

Stan.06

macrumors member
Oct 18, 2020
81
74
Does it charge your 11 pro max well? Multiple reviews online said that the magsafe charger charges everything painfully slow except the 12 lineups, charging the other phones at around 1W.
 

Macintosh101

macrumors 6502
Nov 23, 2017
464
721
I wonder if it ha something to do with it being an iPhone 11. I’m using MagSafe charger regularly with my iPhone 12 with the blue silicone case on, and haven’t seen anything like this on mine.
 

DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
If that "big online retailer" was Amazon, there's a chance it could be a fake? Seems awfully fast for fakes, but who knows. Good luck! Did the packaging look like Apple's?
It's not Amazon. It is a known Dutch retailer called Bol.com. It was sold by Bol.com itself. And yes, the packaging was fully Apple's. I just think it might have been a faulty unit or such..
 

tekchic

macrumors 68000
Apr 19, 2010
1,898
1,389
Phoenix, AZ
There have been a number of faulty MagSafes, it's a little disconcerting. Some are having it not actually charge, etc. Haven't seen a discoloration defect yet though. I'm going to buy a MagSafe next week when I order my Pro Max, but it seems like between Apple's cases (clear case cracking) and faulty MagSafes, their accessories are a bit off this year.
 
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LFC2020

macrumors P6
Apr 4, 2020
16,874
38,014
Hello,

I have been using my MagSafe charger for two days on my iPhone 11 Pro Max. It charges fast, but after 2 days of usage my white MagSafe already shows some discoloration. I think perhaps it is the coil that is showing already. Is this normal?
View attachment 976885
Glad I took mine back for a refund, seems like apple rushed the whole MagSafe charger idea, not acceptable for a $65 charger.
 
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DennisdeWit

macrumors 6502a
Original poster
Nov 16, 2016
640
555
The Netherlands
There have been a number of faulty MagSafes, it's a little disconcerting. Some are having it not actually charge, etc. Haven't seen a discoloration defect yet though. I'm going to buy a MagSafe next week when I order my Pro Max, but it seems like between Apple's cases (clear case cracking) and faulty MagSafes, their accessories are a bit off this year.
Eh... What's with the Clear Case cracking? I was planning on buying a Clear Case this year. Do you have a link for me? :)
 
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