Resolved MagSafe disconnecting too easily

Discussion in 'MacBook Air' started by navaira, Jan 2, 2016.

  1. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #1
    Hi all,

    I bought an Air a month ago and in the last 10 days or so it looks like MagSafe started disconnecting way easier than before. Specifically when I press it down it immediately falls out or just disconnects while staying in. I am not 100% sure but it does feel like it didn't do that two weeks ago. Would you say it's normal and it's supposed to have such weak connection?

    Or should I just get a Snuglet?

    Thanks in advance!
     
  2. Boyd01 macrumors 68040

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #2
    My 2013 MBA certainly isn't like that. I have to push down pretty hard to get it to disconnect. And even then, the magnet still holds it at the bottom, so if I remove the pressure it reconnects immediately.
     
  3. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #3
    Mine doesn't, which is what I find weird. I did some reading in the meantime and apparently MagSafe vs MagSafe 2 was not exactly an improvement. It's a very odd thing to "break" though, neither the plug nor socket look suspicious.
     
  4. Boyd01 macrumors 68040

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #4
    I had a 2008 MBP and 2011 MBA with the original Magsafe. I think the Magsafe 2 on my 2013 MBA is just as good, if not better, in terms of staying plugged in. I did prefer the right-angle cord on the 2011 MBA though. :)

    Can you compare yours to another computer somewhere?
     
  5. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #5
    That's a good idea (why didn't I think of it myself :p) Going to have a visit at the Apple Store again!
     
  6. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #6
    This is the problem. It's "half-connected", as in the cable is in the port... but it's bent just enough to actually disconnect.

    2016-01-03 10.58.55.jpg
     
  7. MacTech68 macrumors 68000

    MacTech68

    Joined:
    Mar 16, 2008
    Location:
    Australia, Perth
    #7
    Some kind of ferrous/magnetic debris is probably stuck to the magnet inside the connector on the MacBook Air.

    I've seen this a few times now (metal shavings, broken staples), and, depending on WHAT's stuck in there it can be difficult to remove.
     
  8. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #8
    You are correct I'm afraid. There's something dark/dusty in the corners there. No clue how to remove that :/ (also no clue how it even got there)
     
  9. MacTech68, Jan 3, 2016
    Last edited: Jan 3, 2016

    MacTech68 macrumors 68000

    MacTech68

    Joined:
    Mar 16, 2008
    Location:
    Australia, Perth
    #9
    I'd suggest using sometime plastic and relatively soft (so as to avoid scratching the inner surface) to try to flick/pick it out.

    I certainly don't believe it's something you could claim under warranty (nor am I suggesting you think it is), but maybe your local Apple Store Genius might have a trick they can do for FREE.

    Apple suggests a cotton swab (cotton bud) or a soft bristle tooth brush.

    See point "8" in the article below:

    https://support.apple.com/en-us/HT203207
     
  10. Shanghaichica macrumors 603

    Shanghaichica

    Joined:
    Apr 8, 2013
    Location:
    UK
    #10
    I don't have any issues with my magsafe connector it fits in snuggly and only disconnects if I apply a reasonable amount force. However I just discovered some dark debris in there. I've been able to clean it all out with a cotton bud with a cleaning wipe attached to it.
     
  11. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #11
    Yesss. I cleaned up the dirt/dust/whatever it was with a folded piece of paper and problem is gone. I still wonder how come this even happened, but I'm glad it was possible to solve.

    Thanks everyone for ideas and hints!
     

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