Magsafe indicator light issues

Discussion in 'MacBook Pro' started by helix21, Jan 18, 2010.

  1. helix21 macrumors regular

    Joined:
    Aug 25, 2009
    #1
    Hey,
    The magsafe adapter on my late 2008 unibody macbook is acting oddly

    1. Doesnt go orange any more at all when charging, goes to really dim green so I am suspecting a problem with the indicator light

    2. When I remove it, the green light as if by magic, actually stay on for a good minute after I disconnect it from the laptop and unplug it (so no current at all)

    3. If I dont unplug from the mains, the green light never goes out.

    Charging is working fine so thats good. I am still in the first year of my mac so I reckon I should ask for a replacement because there might be something more sinister going on and you dont to take chances for a power source.

    Now because I am over the 90 day telephone support, is my only option to go to an apple store (30 miles away, in the UK)? Is there a free tech support I could call?

    Thanks
     
  2. Gomff macrumors 6502a

    Joined:
    Sep 17, 2009
    #2
    If you ring Apple support, you should be able to request that they send you a new power supply in the post. They will reserve the value of it on a credit card, but as long as you return the faulty one in the packaging provided (postage is free), they won't charge you.

    I've had this a couple of times with a faulty superdrive and GPU and it's usually quite speedy.
     
  3. helix21 thread starter macrumors regular

    Joined:
    Aug 25, 2009
    #3
    Cheers.
    By apple support you mean the general number they give you when you have that 90 days support thing?
     
  4. helix21 thread starter macrumors regular

    Joined:
    Aug 25, 2009
    #4

    Did exactly what you said.

    What a brilliant breath of fresh air their customer service is compared to HP.
     
  5. Bill Gates macrumors 68020

    Bill Gates

    Joined:
    Jun 21, 2006
    Location:
    127.0.0.1
    #5
    More like a brilliant breath of fresh English.
     
  6. bmcgrath macrumors 65816

    bmcgrath

    Joined:
    Oct 5, 2006
    Location:
    London, United Kingdom
    #6
    Yeah I love apples customer service. Such a joy to deal with.
     
  7. Gomff macrumors 6502a

    Joined:
    Sep 17, 2009
    #7
    Glad you got it sorted :D
     

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