Magsafe Port Broken

Discussion in 'MacBook Pro' started by reese.reimers, Apr 10, 2009.

  1. reese.reimers macrumors newbie

    Joined:
    Apr 10, 2009
    #1
    The plastic surrounding my Magsafe plug on my 17" Unibody is cracked. Half of the far right pin is exposed and I am wondering if this is going to cause any further problems. I have not dropped the unit and there is no other visible damage. Any suggestions? Do you think Apple will cover it. I got it CTO so I cannot simply return it and the machine is less than 2 weeks old.

    Thanks
     
  2. iBrody macrumors 6502

    Joined:
    Jun 11, 2008
    #2
    Sorry, I don't know the answer, but as this thread is magsafe related I was wondering about my own...

    My magsafe has always acted strange in that the light does not always come on when inserted (the charge symbol appears on the display if I remember rightly). I sometimes have to unplug and reinsert for the green or red light to come on.

    Does this mean my magsafe is faulty?
     
  3. genmic macrumors regular

    Joined:
    Mar 8, 2009
    #3
    Did it come like that? I would call Applecare and have them send you out a new one immediately. Magsafe's don't have the best track record for reliability and I wouldn't risk it being exposed like that. Better to get it taking care of early rather than risk complications later on.
     
  4. ViciousShadow21 macrumors 68020

    ViciousShadow21

    Joined:
    Mar 11, 2009
    Location:
    To your left or right
    #4
    i think the best thing for both of you is to get a new one. it should be covered by apple care if you have it. otherwise i think a new power block is like $80.
     
  5. reese.reimers thread starter macrumors newbie

    Joined:
    Apr 10, 2009
    #5
    Update

    Figured I would post an update just in case someone else happens to have the same issue. I called Applecare and they are sending me a replacement. I have a feeling they would typically do a repair if this wasn't (1) a brand new machine and (2) my second time returning one of these new MBPs. So even though I am going to be without a laptop for a few days, Apple has, yet again, restored my faith in their service.
     

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