mail 3.5, problems deleting junk mail

Discussion in 'Mac Apps and Mac App Store' started by mcnaja, Oct 22, 2008.

  1. mcnaja macrumors newbie

    Joined:
    Oct 22, 2008
    #1
    ...calling all Mail guru's.....i have 2 sub folders in my junk mail folder and 1 is showing over 7000 messages (ouch). The problem is they won't delete - you can't even see them if you click on the folder...i've tried going in to the mail library but you can't see them there either - new messages go into it everyday and although some of them do disappear when you "delete junk mail" it seems others won't have it...

    i can't get the option to "rebuild" as it's in grey not black and all my account preferences seem correct.

    any advice gratefully received
     
  2. moabon.rob macrumors member

    Joined:
    Jun 8, 2007
    Location:
    Cardiff, UK
    #2
    I have similar problems with deleting Junk Mail - if you want to get rid of everything in the Junk Mail folder and it won't delete, then the following should work:

    - Go to Mailbox > Erase Junk Mail

    (or alternatively press Alt-Command-J [Alt-Apple-J])

    This seems to be a sortof "Force Delete Junk" function.
     
  3. Am3822 macrumors 6502

    Am3822

    Joined:
    Aug 16, 2006
    Location:
    Groningen, The Netherlands
    #3
    I have the same problem with junk mail deletion. I've tried using alt-cmd-j, but for some reason it doesn't work and I have to delete the messages manually.

    I have imap access to a microsoft exchange 2007 server if that makes any difference.

    While I'm at it -- how can I instruct mail.app to avoid loading images included in messages?
     

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