mail 3.5, problems deleting junk mail

Discussion in 'Mac Apps and Mac App Store' started by mcnaja, Oct 22, 2008.

  1. mcnaja macrumors newbie

    Oct 22, 2008
    ...calling all Mail guru's.....i have 2 sub folders in my junk mail folder and 1 is showing over 7000 messages (ouch). The problem is they won't delete - you can't even see them if you click on the folder...i've tried going in to the mail library but you can't see them there either - new messages go into it everyday and although some of them do disappear when you "delete junk mail" it seems others won't have it...

    i can't get the option to "rebuild" as it's in grey not black and all my account preferences seem correct.

    any advice gratefully received
  2. moabon.rob macrumors member

    Jun 8, 2007
    Cardiff, UK
    I have similar problems with deleting Junk Mail - if you want to get rid of everything in the Junk Mail folder and it won't delete, then the following should work:

    - Go to Mailbox > Erase Junk Mail

    (or alternatively press Alt-Command-J [Alt-Apple-J])

    This seems to be a sortof "Force Delete Junk" function.
  3. Am3822 macrumors 6502


    Aug 16, 2006
    Groningen, The Netherlands
    I have the same problem with junk mail deletion. I've tried using alt-cmd-j, but for some reason it doesn't work and I have to delete the messages manually.

    I have imap access to a microsoft exchange 2007 server if that makes any difference.

    While I'm at it -- how can I instruct to avoid loading images included in messages?

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