Resolved Mail App gmail

Discussion in 'Mac Apps and Mac App Store' started by etsi, Aug 1, 2012.

  1. etsi, Aug 1, 2012
    Last edited: Aug 2, 2012

    etsi macrumors regular

    Joined:
    Oct 23, 2011
    #1
    Using gmail with mail app when I delete a message and receive a new one from the same e-mail it brings back the whole conversations in gmail inbox. When I delete a message I want to delete it forever. This is not happening from webmail. How can I setup gmail to work with mail app ?
     
  2. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #2
    Empty the trash in Gmail. This will prevent it from returning.
     
  3. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #3
    I have done that, trash is empty and it gmail webmail it brings back the whole conversation. If I delete from webmail it's fine it doesn't bring back the whole conversation even if I don't empty the trash.
     
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
    In Mail, what are your "Trash" preferences for the account?

    What are your "IMAP Access" settings at the GMail website?
     
  5. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #5
    Move deleted to trash and save them on server.

    IMAP Auto-Expunge on and I can't modify When a message is marked as deleted and expunged from the last visible IMAP folder: Archive the message (default)

    Should I change Auto-Expunge to Off and set Move the message to the Trash

    Thanks
     
  6. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    Those are the same settings I have. The answer must be elsewhere, although you could try changing the Auto-Expunge setting to see what happens.

    Have you, in Mail's Mailboxes folder column, selected (one at a time) the Trash, Sent, and Drafts folders and, in the Menu item Mailbox>Use This Mailbox For> picked the respective folders?
     
  7. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #7
    Also the important folder is problematic is saves everything as important.... I turned that off also.

    Really sucks the way gmail works I think I will find another provider for my e-mail.
     
  8. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #8
    Frankly, I'm not sure I understand what's happening in your case. I have my Gmail based email working fine in Mail, Postbox, Thunderbird (Mac), Outlook (Windows) and Thunderbird (Windows).

    By the way, you don't have to use the Gmail "Important" folder. You can turn it "off" in the website settings (deselect "Show in IMAP").
     
  9. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #9
    Is postbox better client than mail app ? Is it working better with gmail?
     
  10. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #10
    Postbox is a paid version of Thunderbird. For the life of me, I have not found a difference between the two--certainly not a difference that I am willing to spend my hard-earned money on.

    The issue with Gmail is that you screwed-up the settings of your Gmail account in Mail or on the Gmail website. Whether you are willing to buy a Postbox license or not, it will do nothing to fix your Gmail issue.
     
  11. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #11
    I didn't screw anything, they way gmail works with labels sucks. I hadn't touched any gmail settings. I turned off the important label and removed it from stored messages that solved my problem.

    You can close this thread.
     
  12. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #12
    There is a TidBITS Take Control ebook you might find helpful. $15

    Take Control of Apple Mail in Mountain Lion

    Deleting is tricky because of the way Gmail handles deleting vs trashing.
    Delete removes it from the folder buy not the All mail folder. Trashing
    really deletes it.

    GMAIL'S RECOMMENDED IMAP CLIENT SETTINGS

    Sending:

    Do NOT save sent messages on the server. If your client is sending mail
    through Gmail's SMTP2 server, your sent messages will be automatically
    copied to the [Gmail]/Sent Mail folder.

    DO save draft messages on the server. If you want your drafts in your mail
    client to sync correctly with Gmail's web interface, set your client to save
    drafts to the [Gmail]/Drafts folder.

    Deleting:

    Do NOT save deleted messages on the server. Messages that are deleted from
    an IMAP folder (except for those in [Gmail]/Spam or [Gmail]/Trash) only have
    that label removed and still exist in All Mail. Hence, your client doesn't
    need to store an extra copy of a deleted message.

    Do NOT save deleted messages to your [Gmail]/Trash folder because this will
    delete a message in all folders.

    Do NOT save deleted messages to your [Gmail]/All Mail folder as some clients
    will try to empty this folder and ultimately fail. This can lead to delayed
    mail access or excessive battery consumption on a mobile device.

    Junk mail and spam:

    Do NOT enable your client's junk mail filters. Gmail's spam filters also
    work in your IMAP client, and we recommend turning off any additional
    anti-spam or junk mail filters within your client. Your client's filter will
    attempt to download and classify all of your existing messages, which may
    slow down your client until the process is complete.
     

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