Mail app keeps "Quitting Unexpectedly"!

Discussion in 'Mac Apps and Mac App Store' started by Swift Sketcher, Mar 12, 2008.

  1. Swift Sketcher macrumors regular

    Joined:
    Dec 26, 2007
    #1
    It launches just fine, but closing the window, opening an email, or trying to delete an email causes it to "quit unexpectedly". I'm on Leopard and the last update I got was the Airport update. Really, its been crashing non-stop for about 2 days.

    Sorry for the shameless bump, but I really would like advice on fixing this...
     
  2. celep macrumors newbie

    Joined:
    May 19, 2005
    #2
    This has been happening to me a lot as well; sometimes I won't be doing anything, just reading an email and it will close down on me.

    I am running Tiger, btw. Hopefully someone has a solution for this!
     
  3. Swift Sketcher thread starter macrumors regular

    Joined:
    Dec 26, 2007
    #3
    I solved the problem. Clear your 'to-do' list in ical and it will fix the crashing, in case anyone else encounters this issue.
     
  4. Louv610 macrumors newbie

    Joined:
    Mar 20, 2009
    #4
    Mail Fix

    I actually joined this forum just for this reason. I was hoping to find a solution to this problem. I've been totally frustrated over the last week by Mail crashing constantly. I get the same "mail quit unexpectedly" error messsage. I'll try the iCal to do list as mentioned. I'm not too familiar with iCal. Is there an actual list within the applicatin itself, or should I dump the .plist in my user preferences or any associated permissions? Any further information would be appreciated.
     
  5. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #5
    Yes, the To-Do list is accessed from the iCal application itself.
     
  6. SHADO macrumors 6502a

    SHADO

    Joined:
    Aug 14, 2008
    Location:
    Beach
    #6
    Have you installed the Mail update released by Apple that supposedly fixed this issue?
     
  7. Louv610 macrumors newbie

    Joined:
    Mar 20, 2009
    #7
    I always try to keep current with my updates, but I wasn't aware that there was one specifically related to Mail. Do you know if there is a link available to it, or a software update version number that I should look out for?
     
  8. BittenApple macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008
    #8
    Do you have growl mail turned on? It crashes Mail.
     
  9. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #9
    I've had this happen before, the first thing to try is deleting preferences.

    Open your home folder then goto ~/Library/Preferences, then remove the file named 'com.apple.mail.plist'. After that, you should open mail, and re-setup your accounts again, and it should stop this behavior.

    TEG
     
  10. gollum macrumors regular

    Joined:
    Jan 29, 2007
    Location:
    MI
    #10
    A corrupt junk mail filter can also crash Mail, turn it off, if that solves it then reset junk mail filter.
     
  11. camperdown9 macrumors regular

    Joined:
    Jun 9, 2008
    Location:
    London, England & Chatillon-Sur-Seine, France
    #12
    Hi

    My mail keeps closing unexpectedly and sometimes when I try and close my macbook I get an error saying that I can't close because my mail is still open. Or has failed to close.

    I am using mail V3.6 any ideas what I could try to fix this problem?

    I have tried deleting my to do list, but there was nothing on it anyway. The only thing that I can think of is that I did delete a Google mail account that I don't use anymore.

    When I look at provide mail feedback I get the following:

    Mail Version: 3.6 (935)

    Total Accounts Configured: 3

    Account: iToolsAccount

    5 mailboxes:

    156 messages, 3829544 bytes
    0 messages, 0 bytes
    0 messages, 0 bytes
    14 messages, 173065 bytes
    199 messages, 5360070 bytes
    Account: LocalAccount

    8 mailboxes:

    7 messages, 90203 bytes
    30 messages, 1225826 bytes
    0 messages, 0 bytes
    0 messages, 0 bytes
    4 messages, 4015 bytes
    0 messages, 0 bytes
    0 messages, 0 bytes
    8 messages, 14413 bytes
    Account: RSSAccount

    1 mailbox:

    30 messages, 68617 bytes
    Total Incoming Message Rules: 1

    Junk Filter Mode: Automatic

    number of messages evaluated: 0
    number of messages evaluated as junk: 0
    number of messages manually marked as junk: 0
    number of messages manually marked as not junk: 0
    training balance: 0
    training debt: 0
    training credit: 0
    0 smart mailboxes:


    Anyone got an ideas as to how to fix this? Or is there a way to reset my mail? I don't mind deleting everything in it. Or should I book an appointment at the Apple store.

    There is an answer post above something about going to Library preference and doing something to com.apple.mail.plist. I don't know where to find library so please explain in step by step.

    Many thanks in advance

    Alex
     

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