Mail app - MacOS & iPhone - Sent emails, but recipient doesn't receive

[BanjoDudeAhoy]

Oh man! Seems we are in a pickle!
I'll start BCC'ing myself in important emails.

For important stuff that is actually not a bad idea. I might do that too from now on.

 

[RedWeasel]

Oh man! Seems we are in a pickle!
I'll start BCC'ing myself in important emails.

That doesn’t necessarily help. Depending on how the mail system is set up, mails to yourself might take a different route than mails to other recipients.

If you BCC yourself, use another mail address with another provider (e.g. if sending from iCloud, use Gmail; if sending from Gmail, use iCloud, etc.)

 

[fivenotrump]

Two e-mails sent yesterday (28JUL24) from one iCloud account to another iCloud account apparently sent but still not received over 24 hours later.

 

[splitpea]

Usually email systems today are set up with SPF and DKIM, which means you cannot sent through arbitrary SMTP servers.

I’m not sure if iCloud does that as well, but I would assume so.

Yes. But my non-iCloud email should have its own SMTP servers listed in SPF/DKIM. Not iCloud’s. And it should be sending through its own servers — as Mail.app is configured to — when iCloud relay is disabled. Why would sending through those non-iCloud servers fail because iCloud is having an outage? iCloud should not have a single thing to do with it.

 

[RedWeasel]

Yes. But my non-iCloud email should have its own SMTP servers listed in SPF/DKIM. Not iCloud’s. And it should be sending through its own servers — as Mail.app is configured to — when iCloud relay is disabled. Why would sending through those non-iCloud servers fail because iCloud is having an outage? iCloud should not have a single thing to do with it.

Ah I thought you were sending from a icloud.com address, misunderstanding on my side then!

 

[Coltaine]

Two e-mails sent yesterday (28JUL24) from one iCloud account to another iCloud account apparently sent but still not received over 24 hours later.

They are probably never going to arrive...none of the test mails, I sent during the outage, have ever gotten through. And apparently one email that I sent to a customer support service. I re-sent it this morning and a few seconds later I got the auto-generated email that my request has been received and will be processed.

 

[fivenotrump]

They are probably never going to arrive...none of the test mails, I sent during the outage, have ever gotten through. And apparently one email that I sent to a customer support service. I re-sent it this morning and a few seconds later I got the auto-generated email that my request has been received and will be processed.

I fear that you're correct. Nevertheless, this is Not Good Enough.

 

[itsallaboutmirza]

Hi,

Today, Sunday 28/July, email being sent via iCloud web, MacOS and iOS email apps is not coming through to recipients.
In the MacOS and iOS, it's any account (iCloud, Outlook or Gmail - yes, I have 3 email accounts, my main one is iCloud-

They are moved to the Sent folder, but recipient doesn't receive them.

When sending it from outlook.com; email is sent and received without any issues.

Due to the "Unable to load remote content privately" message in iPhone (which started to appear recently), I changed the Privacy protection settings on Mail; turning off protect mail activity, but leaving on hiding IP address.

Does it have to do with these settings? Is there anything wrong with iCloud?
I'd really appreciate some help!

I am using only iCloud email address on My Mail App is still showing showing me error "Cannot connect to the server". I logged in on iCloud.com and then clicked Mail and it says "unable to open icloud mail icloud mail cannot be loaded at this time" and when I go to iPhone settings and in iCloud > iCloud Mail : It's turned on but below that there's error saying "error or token something like that. When will this be resolved? No is able to send me emails as well for instance my friend sent an email from his Gmail and a replied came that my iCloud address was not found or is invalid. WTF? I have tried restarting my device and turning iCloud Mail back on and off but still same issue.

 

[fivenotrump]

I've finally received a bounce message:

"This is a system-generated message to inform you that your email could not be delivered to one or more recipients for more than 72 hours.
[...]
Diagnostic-Code: X-Postfix; internal error
"