Mail.app: Messages with no content (Bug?)

Discussion in 'Mac Apps and Mac App Store' started by ICEBreaker, Jan 1, 2008.

  1. ICEBreaker macrumors 6502

    Joined:
    Aug 12, 2007
    #1
    Hi Mail.app users,

    Has anyone come across cases where the messages lose their contents? I've just setup mail.app today and am starting to use it. I received my mail fine. However, when I opened up Mail.app just now, I noticed that the emails I received this morning have a problem. The messages are still there in the Inbox, but the content is blank. The preview, the mail, the reply screen, all show blank content. The options to view the headers and the raw source are all greyed out.

    Anyone know of this problem? Thank you for your assistance.

    JC
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Weirdness. Have you tried rebuilding the inbox?
     
  3. ICEBreaker thread starter macrumors 6502

    Joined:
    Aug 12, 2007
    #3
    Thank you Mad Jew for your reply. Unfortunately, when I rebuild my mail, those which were blanked disappeared altogether. I am not sure if I should trust Mail.app anymore. Perhaps I should just go with Thunderbird.
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Do you have multiple accounts? If so, is this happening for all of them? Does your email provider include a spam filter?
     
  5. mrtune macrumors 6502a

    Joined:
    Jun 23, 2007
    #5
    What type of email are you checking? IMAP or POP3?
     
  6. MKnight macrumors regular

    MKnight

    Joined:
    Oct 15, 2007
    #6
    I have the exact problem and I'm using IMAP. It appears that some messages do not get downloaded fully all the time, but they eventually show up...

    I'm really not impressed so far as this doesn't happen with other clients with imap.
     
  7. ICEBreaker thread starter macrumors 6502

    Joined:
    Aug 12, 2007
    #7
    Hi Mad Jew, thank you for your reply. I do have multiple accounts. My set up is that I have two email addresses which forward to my ISP email. So my first account is my ISP POP for collecting all emails. This account is online. My other two accounts are just profiles, so that I can send emails using a different email address. These two accounts are offline. In summary, I only use one account to download files. The other two are unused. My provider does not provide spam filtering.

    Mr Tune, I am using POP, so it should be nice and simple. It's not IMAP, so the problem is entirely on my Mac's side.

    Well so far no repeat of the problem yet... so fingers crossed. I really do wanna use Mail.app and not Thunderbird since I want the whole Mac experience, especially the integration of Mail.app, iCal, Address Book, etc.

    Thank you all for your help.
     
  8. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #8
    Keep us updated. Just because it's POP3, doesn't mean it's necessarily the Mac's fault. Also, maybe set Thunderbird up with your account(s) but ensure it leaves all emails on the server. Next time Mail gives you a dodgy email, check what Thunderbird records.
     

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