Mail.App no longer showing badge of how many unread messages?

[GizmoDVD]

Weird. It did it the first day, but now I just hear the sound and no badge on it that shows unread messages. Any fix?

 

[tersono]

Mail preferences / General.

Show dock unread count - set that to Inbox only or all mailboxes (it's probably set on none right now).

 

[GizmoDVD]

Mail preferences / General.

Show dock unread count - set that to Inbox only or all mailboxes (it's probably set on none right now).

It was set to 'inbox only'. When I selected 'all', it showed a huge count, but Inbox still has no badge and I have unread mail. I do get mail through my iPhone, but I didn't look at that message.

 

[Terek]

May be an older topic but its still an issue... mail lost its unread messages indicator right to the mailbox.

I hear the sound of an incoming mail. I see the badge (the count is hard to identify though) at the mail icon in the dock. But I have to check every mailbox to find the new mail.

Why is the indicator gone? For folders its still there, so why it isn't for mailboxes?

 

[Terek]

I found a solution.

On some Macs Mail doesn't run the indexing after Lion has been installed. This behavior causes Mail to don't show the unread messages count right next to mailboxes AND it causes Mail to have a wrong count at the badge of Mails icon in the dock! (as mentioned in this thread: https://forums.macrumors.com/threads/1193909/)

The solution for this is:

1. Quit Mail if it’s open.

2. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.

Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library.”

3. Open Mail.

Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

(Found at: https://discussions.apple.com/message/15667297#15667297)

And you're done.

 

[Mlrollin91]

I found a solution.

On some Macs Mail doesn't run the indexing after Lion has been installed. This behavior causes Mail to don't show the unread messages count right next to mailboxes AND it causes Mail to have a wrong count at the badge of Mails icon in the dock! (as mentioned in this thread: https://forums.macrumors.com/threads/1193909/)

The solution for this is:

1. Quit Mail if it’s open.

2. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.

Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library.”

3. Open Mail.

Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

(Found at: https://discussions.apple.com/message/15667297#15667297)

And you're done.

Yes! Thank you so much it worked! I've been looking everywhere for almost 2 weeks with no success. Thanks again.

 

[andreareed2007]

I found a solution.

On some Macs Mail doesn't run the indexing after Lion has been installed. This behavior causes Mail to don't show the unread messages count right next to mailboxes AND it causes Mail to have a wrong count at the badge of Mails icon in the dock! (as mentioned in this thread: https://forums.macrumors.com/threads/1193909/)

The solution for this is:

1. Quit Mail if it’s open.

2. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.

Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library.”

3. Open Mail.

Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

(Found at: https://discussions.apple.com/message/15667297#15667297)

And you're done.

Sadly this didn't work for me. My issue is that its showing a count with TOO MANY unread messages. For example, for one mailbox, the badge shows 5 unread, even though there is only 1 unread. Reindexing didn't fix this.... Any other ideas out there?

 

[ChuckyNL]

Excellent! Have been looking for weeks to get an answer on this unread message issue. The problem was that only 1 IMAP Google account did not update the unread messages count. The count was different on my MacBook Pro and IMac, both with 10.7.1, for the same account.

Again, happy to have found this answer!

 

[Xelaju4]

Thanks!

I have been looking for months for a solution. This worked perfectly. I had this problem before I upgraded to Lion back in May. This did the trick.

I found a solution.

On some Macs Mail doesn't run the indexing after Lion has been installed. This behavior causes Mail to don't show the unread messages count right next to mailboxes AND it causes Mail to have a wrong count at the badge of Mails icon in the dock! (as mentioned in this thread: https://forums.macrumors.com/threads/1193909/)

The solution for this is:

1. Quit Mail if it’s open.

2. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.

Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library.”

3. Open Mail.

Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

(Found at: https://discussions.apple.com/message/15667297#15667297)

And you're done.

 

[Yendog]

damn... I thought I finally had the answer for this.... unfortunately this did not work for me...

I'll try a reboot and see if that does anything.

----------

No reboot didn't work...

 

[Yendog]

yes!!! did it again.. I think I missed on of the envelope indexes!!! thank you SO much!!!

 

[Yendog]

now my only problem is my old envelope index files are in my trash and I can't delete them.

Got a program called "trash it" that allowed me to force delete.

everything running right now..

 

[Jaunty]

Old thread but this just solved the problem for e in Yosemite Mail thanks