Mail app not getting mail but sending mail

Discussion in 'Mac Basics and Help' started by rema, Apr 17, 2007.

  1. rema macrumors regular

    Joined:
    Sep 16, 2006
    #1
    hey every ones i did do a search and found lots of info but i didnt find a specif answer to my issues, basically i recently built a website its online and working fine, i set up mail app and i can send emails from it fine but it never gets mail and has always said my mailbox is empty even thou i know its not, ive tried sending mail to myself and it says its sent but does not appear so i have to go through cpanel which is long process :(

    any help, suggestions would be great

    cheers rema
     
  2. rema thread starter macrumors regular

    Joined:
    Sep 16, 2006
  3. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #3
    The first thing I'd check is your incoming server settings. Make sure the protocol, port, and other stuff is correct. If that looks okay, perhaps your service uses a custom port to get mail, which your ISP is blocking :(
    Sometimes, there are ways around this, if that's the case. Other times, there's not much you can do. Check the documentation for your mail setup.
     
  4. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #4
    For starters... are you trying to send mails to yourself from the outside from an external source like hotmail/gmail or are you just trying to send them to yourself from your own SMTP account?
     
  5. rema thread starter macrumors regular

    Joined:
    Sep 16, 2006
    #5
    i managed to get it to work now thanks for you help, i was using the wrong user name theres a special just found in my cpanel mail info,

    thanks again:) :) :D
     

Share This Page