Mail App on Leopard troubles

Discussion in 'Mac Apps and Mac App Store' started by Roses, Aug 20, 2008.

  1. Roses macrumors newbie

    Sep 21, 2006
    I finally, finally, got around to installing Mac OS 10.5 (Leopard) on my Mac ...

    But I am not happy with the new Mail client.

    I have two problems:

    1) I cannot get the "mail sound" to work, even though I have gone over to General and then Preferences and clicked to check the box that says "New Mail Sounds" ... but nothing. Any suggestions?


    2) In order to delete all my Junk mail in one fell swoop from the Mail app for my older 10.3 operating system, I was able to to click on Mailbox and then I would be able to click on "Erase Junk Mail" ... but now, with this new operating system, the "Erase Junk Mail" is not highlighted and I can't seem to do that in one fell swoop like I did before.

    These things seem to be a step backward .... the old Mail client was so much better!

    Can anyone help me reconfigure this Leopard mail client so that it will do the above things? Or, failing that, is there any way of going back to my old Mac Mail client while keeping Leopard?

  2. Babooshka macrumors 6502


    May 10, 2008
    Glasgow, Scotland
    1. Make sure that above the check box that actually says "Play sounds for all other Mail actions", in the drop box, you haven't got None selected, but one of the names.

    2. Can't you go into your Junk folder, press Cmd+A and delete them like that?
  3. Roses thread starter macrumors newbie

    Sep 21, 2006
    Thanks! (I still think the old Mac Mail client was better.)

    Thanks, Babooshka ... I seem to have the Mac mail sounds working now, and I will try the Cmd + A action in junk mail ... but really, that is a more cumbersome procedure ... they have the "remove junk mail" feature under Mailbox, but it's not highlighted when I have junk mail, so I can't click on it. I think they should make it usable.

    I'm finding other little quirks in this Mac Mail client as well ...

    For example, with my old Mail client in 10.3, I was able to click on the rules from the Window menu in order to click on "Remove Message from Sender or Thread."

    (I found that built-in rule useful because it seemed to do the trick in terms of reducing any junk mail that might slip through.)

    But now, with this new mail client, applying the "Remove Message from Sender or Thread" is not as easy to do.

    Anyway, it's just not as good as the Mac Mail Client that I had in my older 10.3 operating system ... and that is frustrating because when people buy a new operating system, they think that the trusty applications that they were using would become better ... not worse!

    I think the old Mac Mail client was about as perfect as it could get, and that is a classic case of "If it ain't broke, don't fix it!"
  4. Babooshka macrumors 6502


    May 10, 2008
    Glasgow, Scotland
    I bet there is an easier way to get rid of your junk mail, but I don't get junk on my Gmails, it all goes onto my Hotmail.
  5. Roses thread starter macrumors newbie

    Sep 21, 2006
    OK ... FINALLY .... after hours and hours of scouring Internet forums on various sites, I found a solution to my problem, which was that the "Delete Junk Mail" item was gray in my Mac Mail application ...

    However, the solution is so ridiculous that I still want Apple to have its people just fix it, for heaven's sake!!!

    Turns out that if if you go into your Mail ... Preferences, and then click on Junk Mail preferences ... and then where it says "When Junk Mail Arrives" YOU MUST check the box (and ONLY the box) that says "Move it to the Junk Mailbox."

    If you do that, it will ungray the "Delete Junk Mail" so that you can use that function.

    However, if you click on either of the other two boxes ... for example, if you click the "advanced" box to customize your junk mail preferences and to say you want junk sent to trash for example, then the "Delete Junk Mail" will go gray, and you cannot use that feature, even though you are still getting some junk mail sent to your junk box.

    So what this means is that you CANNOT customize your junk mail preferences without giving up the "Delete Junk Mail" function.

    What I had done was to click on the "Advanced" box under junk mail, and I had clicked on certain preferences for what I wanted done with Junk mail, because I wanted it sent to Trash where at all possible. That automatically caused the "Delete Junk Mail" function to go gray, and I could not ungray it unless I give up the option to customize the junk mail filter.

    Now, I ask ... isn't this a just a little bit silly?

    If application developers go through the trouble of putting the "Delete Junk Mail" into the application, why not allow it be used, regardless of whether you customize the junk mail preferences or not?

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