Mail.app Pissing me off!

amacgenius

macrumors 68000
Original poster
Aug 3, 2005
1,931
23
Buffalo, NY
I'm having an problemo with mail right now. It's telling me that in my inbox for the selected account I have 5 unread emails, which if you look at the screenshot is NOT the case, as I've read all my mails and the newest one does not have the unread marker by it.

Any ideas, I've restarted, "synced" the account, quit/reopened mail, etc.
 

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WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
17,353
1,298
What if you select all, then right click and choose "Mark As?" Does it give you option for "All Read" or "All Unread?" If you can choose "All Read," does that solve your problem?
 
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skoker

macrumors 68000
Aug 6, 2005
1,839
0
I have the same problem, but with Smart Folders. I'll have a smart folder, say one for mail from Apple, and after I read the email in it's respective inbox it will NEVER update the counter on the Smart Folder.

Annoying. Mail is by far the buggiest app in Mac OS X.
 
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SpankyPenzaanz

macrumors 6502a
Sep 4, 2006
705
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I too had that problem but went away after I check my account sync settings and it went away
 
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amacgenius

macrumors 68000
Original poster
Aug 3, 2005
1,931
23
Buffalo, NY
WildCowboy said:
What if you select all, then right click and choose "Mark As?" Does it give you option for "All Read" or "All Unread?" If you can choose "All Read," does that solve your problem?
Attached is what I see when I right click on the inbox.

Doctor Q said:
How many unread messages do you see if you open those disclosure triangles?
None, I read all my threaded messages.
 

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WildCowboy

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Jan 20, 2005
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amacgenius said:
Attached is what I see when I right click on the inbox.
Sorry, I meant select all of the message in your Inbox and then right click on any of them.

Do you get this:

Picture 1.png

or this:

Picture 2.png ?
 
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btcomm

macrumors regular
Oct 18, 2006
172
1
Instead of right clicking on your inbox, how about you single click on 1 message then select all then right click on all the highlighted messages and select mark all as read.

I got beat, just do as the post above me shows.
 
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WildCowboy

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Jan 20, 2005
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amacgenius said:
Said "Mark as Unread" instead of "Mark as Read".
Hmm...so at least that portion of Mail is recognizing that your Inbox doesn't contain any unread messages. Have you tried dragging the preference to your Desktop and seeing if that helps?
 
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opuslab

macrumors member
Jan 6, 2002
49
0
Philadelphia
Switch to Entourage, man, Mail is not worthy of your frustration. Don't listen to anyone who hates Entourage just because it is written by Microsoft. It does its job, and it does it well. I've been using it since the day it was released back in 2002, and I used it alongside the Mail. I finally chose Entourage because it is more advanced (especially with IMAP accounts), has a better user interface, and handles HTML messages better than Mail. Don't get me wrong, I don't hate Mail. It is a wonderful application, but when it comes to choosing the best one out of the two, I'd go with Entourage. And one more thing: if a problem like yours occurs in Entourage, it can be fixed with one click (either Refresh or Repair Message List from contextual menu).
 

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Doctor Q

Administrator
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Sep 19, 2002
37,900
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Los Angeles
Perhaps getting off topic, but if you use Entourage, be absolutely sure you don't overflow the maximum size of its mail file. I've tried to help people rebuild their Entourage mail file when it got over 2GB, and one of them lost a good deal of her mail, permanently, even after using all of Microsoft's own methods and then purchasing repair programs. Entourage works well and has many features, but beware that limit.
 
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mdntcallr

macrumors 65816
Aug 1, 2000
1,456
127
My main gripe about Mail is that often the application will lose the entered password. for various accounts. then i will have to put it back in there.

I have different PW's between accounts, and i change them a bit, so it is very annoying to need to have to continually re-enter passwords.
 
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amacgenius

macrumors 68000
Original poster
Aug 3, 2005
1,931
23
Buffalo, NY
Doctor Q said:
Perhaps getting off topic, but if you use Entourage, be absolutely sure you don't overflow the maximum size of its mail file. I've tried to help people rebuild their Entourage mail file when it got over 2GB, and one of them lost a good deal of her mail, permanently, even after using all of Microsoft's own methods and then purchasing repair programs. Entourage works well and has many features, but beware that limit.
I don't plan on switching to Entourage any time soon. But thanks for the head's up!
 
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amacgenius

macrumors 68000
Original poster
Aug 3, 2005
1,931
23
Buffalo, NY
Just an update, this problem is still not fixed :grr:.

If it persists next time I take a visit to the Apple Store (hopefully to buy my Red iPod nano) I'll have them gimme some suggestions (if any).
 
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yellow

Moderator emeritus
Oct 21, 2003
16,032
1
Portland, OR
Not sure if you tried this, but have you rebuilt the mailbox(es) in question?

Often missing mails that don't show up in the queue (typically because there's a **** up in the header/body/separation of the email in the mailbox file) will magically appear after you do this.

Also, you may want to try and move all the mail in the inbox to another mailbox. This sometimes also makes the missing emails appear, or makes the bogus missing emails go away.
 
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