mail.app refuses to delete mail with special rule

Discussion in 'Mac Basics and Help' started by inscrewtable, Apr 14, 2016.

  1. inscrewtable macrumors 65816

    inscrewtable

    Joined:
    Oct 9, 2010
    Location:
    Australia
    #1
    I have made a rule and selected 'Delete' if this condition is met. However all it does is place it in the junk mailbox marked as unread. This is the latest OSX. I remember in the past if a 'delete' rule was made you'd never see it again. Why is it not deleting but in stead moving to the junk mailbox and marking it unread.

    When I redo the rule and click 'apply' it deletes, but not when the mail I want deleted comes in fresh. What is going on here?

    thx.
     
  2. Waragainstsleep macrumors regular

    Joined:
    Oct 15, 2003
    Location:
    UK
    #2
    Is it possible that the mail you are trying to delete has been identified as junk and the junk filters are running before your rule does? Does the rule run on the junk folder?
     

Share This Page