Mail asks for password - HELP

[Fritzables]

Hi All,

One thing I have noticed over the past three months since moving across from Windows is that 'Mail' consistently asks for a password despite the fact that I have ticked the box to save the password.

The system is a iMac (mid 2011) running Snow Leopard and up-to-date.

Is anyone else seeing this??


Fritzables.

 

[Emily91]

I always see this problem
I do not know how to fix it though

 

[Fritzables]

I always see this problem
I do not know how to fix it though

G'Day Em,

If nothing comes of this thread I will call Apple Support and ask the question - will let ya know.

Pete

 

[Fishrrman]

Try this (no promises)...

- Quit mail
- Open the Keychain Access utility
- UNlock your keychain if you need to
- Choose to DELETE all passwords related to your ISP/email provider
- Quit the Keychain Access app
- Now restart Mail. I would suggest creating a "test message" and address it to yourself
- See if you can send the test message. You WILL be asked for a password (because they were just deleted)
- If the test email goes out ok, now choose to get incoming email. If you are asked for a password again, enter it.

Now quit Mail. Re-open it and send ANOTHER "test message" to yourself. Are you still getting requests for the password?

 

[Fritzables]

Em,

Thanks for Fishrrman I think I may have solved the problem.
I went into Keychain Access as Fishrrman suggested but instead of deleting all passwords under login Keychains, I selected the two entries that we associated with Mail.

There was one entry for POP and the other SMPT.

I 'double-clicked' on each and under the Access Control tab I selected:

Allow all applications to access this item.

And the problem hasn't returned since..... but keeping my eye on it.


Pete