Mail asks for password - HELP

Discussion in 'Mac Basics and Help' started by Fritzables, Jul 29, 2011.

  1. Fritzables macrumors regular

    Joined:
    May 6, 2011
    Location:
    Brisbane AUSTRALIA
    #1
    Hi All,

    One thing I have noticed over the past three months since moving across from Windows is that 'Mail' consistently asks for a password despite the fact that I have ticked the box to save the password.

    The system is a iMac (mid 2011) running Snow Leopard and up-to-date.

    Is anyone else seeing this??


    Fritzables.
     
  2. Emily91 macrumors newbie

    Joined:
    Jun 11, 2011
    #2
    I always see this problem
    I do not know how to fix it though
     
  3. Fritzables thread starter macrumors regular

    Joined:
    May 6, 2011
    Location:
    Brisbane AUSTRALIA
    #3
    G'Day Em,

    If nothing comes of this thread I will call Apple Support and ask the question - will let ya know.

    Pete
     
  4. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #4
    Try this (no promises)...

    - Quit mail
    - Open the Keychain Access utility
    - UNlock your keychain if you need to
    - Choose to DELETE all passwords related to your ISP/email provider
    - Quit the Keychain Access app
    - Now restart Mail. I would suggest creating a "test message" and address it to yourself
    - See if you can send the test message. You WILL be asked for a password (because they were just deleted)
    - If the test email goes out ok, now choose to get incoming email. If you are asked for a password again, enter it.

    Now quit Mail. Re-open it and send ANOTHER "test message" to yourself. Are you still getting requests for the password?
     
  5. Fritzables thread starter macrumors regular

    Joined:
    May 6, 2011
    Location:
    Brisbane AUSTRALIA
    #5
    Em,

    Thanks for Fishrrman I think I may have solved the problem.
    I went into Keychain Access as Fishrrman suggested but instead of deleting all passwords under login Keychains, I selected the two entries that we associated with Mail.

    There was one entry for POP and the other SMPT.

    I 'double-clicked' on each and under the Access Control tab I selected:

    Allow all applications to access this item.

    And the problem hasn't returned since..... but keeping my eye on it.


    Pete
     

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