Mail can't remember password

[Wassim]

I've had my iMac for almost 5 months and everything runs perfectly.

Not much of a big deal but 2-3 times a day, the mail app asks me to retype my mail password. I always check the box so it can remember my password in the keychain but doesn't seem like it is.
Any suggestions? or is this normal for security reasons?

 

[walterwhite]

I used to get this for Comcast all the time... it hasnt done it in a long time but that issue was a problem for many customers and it was and issue with Comcast. This may be the same thing.... but a problem on the hotmail end.

 

[KalashniKEV]

I could never get this to stop, so I switched to Thunderbird.

 

[SHADO]

Yea this happens to me all the time with my Hotmail account. Luckily I never use it because it's Hotmail, so it's not to bad.

 

[dexterdex]

This happens to me almost every week

 

[Jade02]

I've had my iMac for almost 5 months and everything runs perfectly.

Not much of a big deal but 2-3 times a day, the mail app asks me to retype my mail password. I always check the box so it can remember my password in the keychain but doesn't seem like it is.
Any suggestions? or is this normal for security reasons?

Check the password field in the Mail preferences under accounts. If it's empty enter your password.

Frequently refreshing your mail can also result in a password prompt

 

[bobr1952]

I've had that problem a few times--and every time it was an issue with the Road Runner mail servers--and the problem went away once it was fixed.

 

[Wassim]

Check the password field in the Mail preferences under accounts. If it's empty enter your password.

Frequently refreshing your mail can also result in a password prompt

I think that will fix the problem, i just entered my password where you told me to and the box was empty.

thank you very much

 

[mscriv]

This happens to me too

I have this problem with my At&t mail accounts. I've made sure the correct passwords are stored in the account preferences, but still the password prompt comes up on a pretty regular basis. It's not every time I check email, but it does happen several times a day.

For those of you who said it was a problem with your provider, did you call them to report the problem?