Mail can't remember password

Discussion in 'Mac Apps and Mac App Store' started by Wassim, Jan 29, 2011.

  1. Wassim macrumors newbie

    Wassim

    Joined:
    Nov 10, 2010
    #1
    I've had my iMac for almost 5 months and everything runs perfectly.

    Not much of a big deal but 2-3 times a day, the mail app asks me to retype my mail password. I always check the box so it can remember my password in the keychain but doesn't seem like it is.
    Any suggestions? or is this normal for security reasons?
    [​IMG]
     
  2. walterwhite macrumors 6502

    walterwhite

    Joined:
    Jan 22, 2011
    Location:
    South Central PA
    #2
    I used to get this for Comcast all the time... it hasnt done it in a long time but that issue was a problem for many customers and it was and issue with Comcast. This may be the same thing.... but a problem on the hotmail end.
     
  3. KalashniKEV macrumors member

    Joined:
    Mar 24, 2010
    #3
    I could never get this to stop, so I switched to Thunderbird.
     
  4. SHADO macrumors 6502a

    SHADO

    Joined:
    Aug 14, 2008
    Location:
    Beach
    #4
    Yea this happens to me all the time with my Hotmail account. Luckily I never use it because it's Hotmail, so it's not to bad.
     
  5. dexterdex macrumors newbie

    Joined:
    Jan 29, 2011
  6. Jade02 macrumors newbie

    Joined:
    Aug 8, 2010
    #6
    Check the password field in the Mail preferences under accounts. If it's empty enter your password.

    Frequently refreshing your mail can also result in a password prompt
     
  7. bobr1952 macrumors 68020

    bobr1952

    Joined:
    Jan 21, 2008
    Location:
    Melbourne, FL
    #7
    I've had that problem a few times--and every time it was an issue with the Road Runner mail servers--and the problem went away once it was fixed.
     
  8. Wassim thread starter macrumors newbie

    Wassim

    Joined:
    Nov 10, 2010
    #8
    I think that will fix the problem, i just entered my password where you told me to and the box was empty.

    thank you very much
     
  9. mscriv macrumors 601

    mscriv

    Joined:
    Aug 14, 2008
    Location:
    Dallas, Texas
    #9
    This happens to me too

    I have this problem with my At&t mail accounts. I've made sure the correct passwords are stored in the account preferences, but still the password prompt comes up on a pretty regular basis. It's not every time I check email, but it does happen several times a day.

    For those of you who said it was a problem with your provider, did you call them to report the problem?
     

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