Is there any way within Mail to configure an Auto CC: when I receive email sent to a specific address? I and a number of my colleagues receive support@ email. When one of us replies we CC: our reply to the support@ address so that everyone else can see it has been dealt with. It's not difficult but it can get overlooked and when you deal with 80+ support emails a day it'd be nice to automate the CC: bit if possible. I've searched and whilst I can find many people asking, I have not as yet found a solution. And ideas appreciated!