Mail constantly crashing.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mrat93, Jan 29, 2008.

  1. mrat93 macrumors 65816


    Dec 30, 2006
    Ever since I upgraded to 1.1.3, even before trying to hack it, the Mail app just crashes the second it starts up. I have tried restoring. What else can I do?
  2. thechidz macrumors 68000


    Jul 25, 2007
    New York City
    ive been having trouble with my mail being accessed since upgrading. this really sucks
  3. christall109 macrumors 6502

    Jun 15, 2007
    Have you guys hacked/jailbroken your iPhone at ANY time?

    I suggest restoring yet again and if you have hacked your iPhone in the past.
    I have only hacked my iPhone once, way back with installer on good ol' firmware 1.0.2

    Mail works great for me, even with 4 accounts. I have never actually had this app crash come to think of it. The only apps that have crashed have been safari, ipod, and youtube.

    Hope this helps kind of diagnose the issue.
  4. PatrickC macrumors member

    Nov 2, 2007
    After restoring, did you click the "set up as new phone" option? If not, give that a try. It could be a corrupted Preferences file that keeps getting transfered when you have it restore your settings each time. Just a thought.
  5. kepple macrumors newbie

    Oct 29, 2003
    IN, USA
    I upgraded to Leopard last December. Since then, the Mail gave me nothing but troubles.
    At beginning, it just crashed few times per day, but I could still use it.
    Later on, it started to freeze my iMac and even Internet access once in a while.
    I had to power off my computer and reset my airport to get back to normal.
    Last weekend, the Mail simply won't work any more! It stopped download or
    sending any new message and froze my iMac in few minutes every time I started it.

    I have tried lots of suggestions to fix Mail in the past 2 months with no luck. I finally gave up and did a
    clean installation (format harddisk+new installation+create new account) last night.

    Guess what? Mail still crashed the first time I started it!!
    I tried it immediately right after Leopard installed. I haven't installed any software
    or restored any data from my backup. I only setup my .Mac account.
    Nothing else! I can't think about anything that can cause the Mail to crash.
    Maybe my 1000+ emails in my .Mac account caused the problem?

    Anyway, enough complains. I am done with Mail. I switched to Thunderbird this morning
    and it works just fine.
    Apple, please fix it soon so I can go back to use Mail!
  6. mediumofmeaning macrumors member

    Sep 20, 2007
    also getting constant crashes on launch. running 1.1.3. jailbroken before but restored to clean 1.1.3 still no luck.

    no one had any luck fixing this?>
  7. StophMac24 macrumors 6502


    Jul 14, 2007
    I had the same issue. Delete the mail folder located in the mobile/library directory. Back it up before deleting. But just delete the folder. Then go to mail and manually add the account. This worked for me!
  8. t11chb macrumors member

    Feb 17, 2008
    Mail crashing on 1.1.3 FIX

    I had the same problems as the rest of you guys, I installed SyncFix from installer and instantly all my mail came flooding back.

    Hope this helps

  9. hanstutschku macrumors newbie

    Feb 20, 2008
    Mail crashing under Tiger 10.4.11

    Since yesterday Mail crashes as soon as I try to compose a new message or to reply to an existing one. I can read messages fine, but I can't write new mail.
    I backed up and trashed the Mail folder, as well as the preferences file. After restarting, the new, empty mail app still crashes when trying to create a new message.
    I tried to repair disk permissions.

    Repairing permissions for “Sys-Intel”
    Determining correct file permissions.
    Group differs on ./Private, should be 80, group is 0
    Permissions differ on ./Private, should be drwxrwxr-x , they are drwxr-xr-x
    Owner and group corrected on ./Private
    Permissions corrected on ./Private
    Permissions differ on ./Users/Shared, should be drwxrwxrwt , they are drwxrwxrwx
    Owner and group corrected on ./Users/Shared
    Permissions corrected on ./Users/Shared
    Group differs on ./private, should be 0, group is 80
    Permissions differ on ./private, should be drwxr-xr-x , they are drwxrwxr-x
    Owner and group corrected on ./private
    Permissions corrected on ./private

    Permissions repair complete
    The privileges have been verified or repaired on the selected volume

    even after running it several times, the same errors about the private folder persist. Thus they did not get repaired.

    Any idea, what I could try next.
    Thanks, Hans
  10. hexonxonx macrumors 601

    Jul 4, 2007
    Denver Colorado
    Mail crashing as soon as you open it is happening on phones being restored from a backup from when your phone was unlocked using Ziphone.

    All you can do to fix this problem is restore as a new phone. That is the only fix. I had this problem and it's something to do with using the backup that was originally from when your phone was unlocked and some apps installed. The backup contains some fragments of these making mail crash.

    You will lose your SMS and any notes. Everything else can be recovered by syncing the phone but mail will once again work.
  11. StophMac24 macrumors 6502


    Jul 14, 2007
    if you have open SSH on the computer. SSH the phone and go to: var/mobile/library, and delete the mail folder. (Backup before you do this just in case) Restart the phone and manually setup a new mail account. You should be good to go from there!
  12. hanstutschku macrumors newbie

    Feb 20, 2008
    mail not crashing anymore . . .


    just an update to my earlier post. (BTW I'm not using any phone to sync with Mail, just plain POP).

    Anyhow, installing the latest Security Update through Software update
    seemed to fix the problem - at least for now.


Share This Page