Mail Crashes In iOS 9 / Exchange Account

Discussion in 'iOS 9' started by Macman74, Aug 4, 2016.

  1. Macman74 macrumors member

    Mar 15, 2010
    Hi all, can someone help me diagnose why mail would crash (Repeatable) on a new iPhone 6 when adding a message to an existing folder?


    Open Mail/Select Message/Press Folder Button/Mail Application Crash

    I'm trying to avoid a device wipe or reset if possible although its only been in use for 2 days by the end user.

    Thanks in advance!
  2. Jerry Raia macrumors regular

    Jerry Raia

    Sep 25, 2014
    Los Angeles
    I had this exact same issue, every time I tried to move a message on an exchange account (iOS 9). Deleting and reinstalling the account did nothing. Sadly the only thing that worked for me was the dreaded wipe. :(

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