Mail Crashing

Discussion in 'Mac Basics and Help' started by stridemat, Jul 26, 2011.

  1. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #1
    Every time I go to enter an email address when composing an email within Mail, the app crashes. I have tried deleting preferences etc, but it still happens.

    Im running Lion BTW, however it used to happen in SL (I was hoping the upgrade to Lion was going to fi it).

    Any ideas? As Im sure you can appreciate its highly frustrating.

    *Update*

    It seems to do it when searching it starts to search for an address that matches what you are typing.
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    What is Console saying or the Crash Report? Can you post those?
     
  3. stridemat thread starter Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #3
    I can...

    Code:
    Process:         Mail [56258]
    Path:            /Applications/Mail.app/Contents/MacOS/Mail
    Identifier:      com.apple.mail
    Version:         5.0 (1244.2)
    Build Info:      Mail-1244002000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [173]
    
    Date/Time:       2011-07-26 20:29:03.367 +0100
    OS Version:      Mac OS X 10.7 (11A511)
    Report Version:  9
    Sleep/Wake UUID: A9835B5E-789E-415F-A3EC-04D561494EA3
    
    Crashed Thread:  12  Dispatch queue: com.apple.root.default-overcommit-priority
    
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    
    Application Specific Information:
    objc[56258]: garbage collection is OFF
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '+entityForName: could not locate an NSManagedObjectModel for entity name 'ABCDMailRecent''
    *** First throw call stack:
    
    I cannot post the full report as I run out of characters.

    If you want the full report I could attach it as an attachment.
     
  4. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #4
    Hopefully that will be enough. I'll be on my way home from work shortly and will see what I can come up with then... unless another MR member can help too.
     
  5. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #5
    Does it happen in another account?

    Have you tried clearing out the previous recipent list (can't remember the location off the top of my head).

    If that doesn't work try clearing out the address book so that there is nothing to match.

    Obviously backup your addressbook first and clearing the previous list will wipe that clear.
     
  6. stridemat thread starter Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #6
    Just created one and it still happens.

    It worked :) I navigated to Library > Application Support > Address Book > and deleted MailRecents-v4.abcdmr.

    Something was obviously corrupt.

    Thanks!
     

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