Mail delete problem

Discussion in 'Mac Apps and Mac App Store' started by sunfast, Jan 5, 2008.

  1. sunfast macrumors 68020

    sunfast

    Joined:
    Oct 14, 2005
    Location:
    London
    #1
    For some reason Mail won't delete my sent messages - deleting them just changes the subject / sender line colour from black to grey but they don't go anywhere.

    Anybody know why this is?
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  3. sunfast thread starter macrumors 68020

    sunfast

    Joined:
    Oct 14, 2005
    Location:
    London
  4. devilot Moderator emeritus

    devilot

    Joined:
    May 1, 2005
    #4
    Okay, now I'm just plain curious, what in the world is that command s'posed to be/ do? (I mean, aside from magicking away deleted messages.) Where is it in the menu majiggie?


    :edit: Ahhh, thanks so much for that screenshot, sunfast. :) I can now carry on with the rest of my life in peace.
     
  5. sunfast thread starter macrumors 68020

    sunfast

    Joined:
    Oct 14, 2005
    Location:
    London
    #5
    COMMAND-L is "show deleted messages"
     

    Attached Files:

  6. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  7. annk Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #7
    I'm in the process of cleaning up my mail, and had this same problem. I searched and found this thread, but I still don't get it.

    Command L doesn't help me delete my stubborn mails, it just alternates between showing a flag and a little brown bag (trash?). But the mails are still there, they never move into the trash. I've tried quitting and restarting mail, restarting the computer, but I can't get rid of those mails. :confused:
     
  8. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #8
    annk, can you delete any emails? Are they all from the same account or the same sender? Do you have any rules that may be moving them or keeping them in the inbox? Do you have a trash folder selected? :)

    You're right that COMMAND-L doesn't delete emails so much as how or hide the already-deleted ones.
     
  9. annk Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #9
    The mails are from different accounts. What happens, is that instead of being deleted and moved to the trash (all my accounts are set up to move deleted mail to the trash), they get grayed out in my inbox. :confused: And - really weird - occasionally, the delete button in the menu bar changes to an Undelete button. :eek:

    I can't see that any of my rules would prevent mail from being deleted. The only rules I have, are ones that automatically move mails that come into my inbox, into other folders I've got set up. An example is that any mail with "uio.no" in the address of the sender, goes into my "Uni" folder. Just the usual sort of keep-your-inbox-uncluttered-and-sort-your-incoming-mails sort of rule.
     
  10. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #10
    I'm a bit stumped. :eek:

    Are they IMAP accounts? It's like it hasn't taken into account you want your emails sent to the trash. Can you manually drag emails to the trash, and have them move properly (bypassing the delete or undelete button)?
     
  11. annk Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #11
    They are all imap as I understand it. One is the account I have through my ISP. This account can be accessed anywhere via web, but I also have my computer set to erase the mails from the server once they've been downloaded to my computer. The second is a .mac account, and the third is gmail.

    I've tried dragging them to the trash, but nope. The weird part is when they just get grayed-out in the inbox, and the "delete" button magically becomes an "undelete" button. :confused:

    The only other think I can think of, is that the Ctrl L command goes between showing some of them as trash, or alternately as flagged. I tried marking them as not junk, then deleting, but that didn't help either.

    This, combined with the problems I've been having with Word closing mysteriously on one account (you helped me with this in another thread), make me wonder if it isn't worth it just to wipe the whole disc and start over with a clean install, sigh. A major hassle, but mebbe worth it. It's a 2004 PB G4 17", but it's still working well, and I want to keep it in good shape.
     
  12. sunfast thread starter macrumors 68020

    sunfast

    Joined:
    Oct 14, 2005
    Location:
    London
    #12
    I'm back now!

    It seems I'm still having issues. Whilst I can delete most of my email I can't dispose of all of them.

    There are about 15 undeletable ones. Interestingly the message seems to have gone (can't open or preview them) but the subject line remains and I can't get rid of it at all!

    Can I delete these any other way?
     
  13. annk Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #13
    That reminds me - some, but not all, of my problem mails are like sunfast's - only the subject line remains, the text itself is gone.
     
  14. mode101 macrumors regular

    Joined:
    Sep 6, 2007
    #14
    I'm having this issue as well, but my account is POP. I'd love to know what is causing this...
     
  15. atlanticza macrumors 6502a

    atlanticza

    Joined:
    Jul 18, 2008
    Location:
    Cape Town
    #15
    You can remove "stubborn" greyed out mail messages by selecting them and hitting Command X
     
  16. Snoozeman macrumors newbie

    Joined:
    Sep 11, 2008
    #16
    Thanks, that did it for me. :)

    I had just one email that just wouldn't delete.
     
  17. rpaloalto macrumors 6502a

    rpaloalto

    Joined:
    Sep 19, 2005
    Location:
    Palo Alto CA.
    #17
    Thanks Snoozeman
    I know this is a old thread. But Your answer did the trick:)
     
  18. Gitano1 macrumors newbie

    Joined:
    Jul 19, 2009
    Location:
    Bonney Lake Washington
    #18
    I would like to ditto the last message. I had one email that wouldn't go, and then suddenly several more joined the happy throng. Thank you very much for the info. I was seriously considering reloading Leopard just to get me mail client working. :)
     
  19. powers74 macrumors 68000

    powers74

    Joined:
    Aug 18, 2008
    Location:
    At the bend in the river
    #19
    heh-hoo

    Cmd-X! nice! good call!

    One thing I might point out about my specific issue, and that is it seemed to be relegated to emails with attachments. Emails without attachments would delete fine, but the ones with attachments would simply reappear. Anyway, this fix seems to be working so far - though if I delete say, a months worth, a progress bar appears saying "Copying messages from server", but I guess as long as you don't paste them anywhere they're gone!
     

Share This Page