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Mail dont want to send mail! Why does it suck so?

R

Ramius

macrumors 6502
Original poster
Nov 2, 2008
492
197
I've set up my mail account perfectly down to the last detail in Mail. At first there was no problems. Now it doesnt want to send outgoing mail, why is this?

Everything is in perfect order, nothing is changed. I just have to try a gazillion times to hit the "send" button before it works. Anyone else had this problem?
 
It was very helpful of you to omit absolutely all information about your problematic email account.

My guess is that your problematic account is with a provider outside your service provider. If this is the case, then your ISP is blocking access to the foreign SMTP server.

There are numerous threads about this issue on this forum already. Search the forum on SMTP for additional information.
 
But why can't it just work instantly? Outlook Express has no problems with the same settings.
 
Ramius said:
'

Everything is in perfect order, nothing is changed.
Click to expand...

Actually, if it was in perfect order it would be working. If you provide details maybe someone can help you. "it sucks" just indicates the problem lies north of the keyboard.
 
What details do you want. It doesnt exactly give me any error messages. It just fails to send constantly. It tells me I need to select a new outgoing server or something.

Theres no need to contact my ISP as theres nothing wrong with my line. Theres something wrong with the Mail client on Mac however.

Like I said, I use the exact same data on Outlook express, and theres no problems there. I've also encountered this unwillingness to send mail when using other wireless networks as well.
 
Ramius said:
Theres no need to contact my ISP as theres nothing wrong with my line. Theres something wrong with the Mail client on Mac however.
Click to expand...

I and a whole lot of other folks use the mail client with no problems, so my guess is there is a much higher probability that there is something wrong with the way you have setup the the client. You can keep writing that you did it right and that you did nothing wrong - but it doesn't make it true. The reason I suggested your ISP is am (possibly erroneously) assuming you use your ISP's mail server - but I don't know because you haven't given us any information. If you are using their servers, they may have a support section on their web site explaining how to set up the OS X mail client - I know mine does.

Let me make this a little more clear for you. If you want help, you must tell us what exactly you have done to set up mail. In other words, what are your server settings - both incoming and outgoing?
 
"Could not send message to the client reager.no"
The connection to host reager.no on the standard ports failed.

Select another outgoing e-mailservice from the list below, or click........"

The SMTP server I use is nothing more than "reager.no" Which the e-mail on my domain www.reager.no

I've actually talked to the service centre about this, cause I had troubles before since I was using "www.reager.no" and they told me just to use the the "reager.no" as SMTP".
 
What port does reager.no use? I tried telnetting to reager.no on each of the three standard SMTP ports.

"telnet reager.no 25" returned connection refused.
"telnet reager.no 465" returned a valid telnet session, but not to an SMTP service
"telnet reager.no 587" timed out.

Try opening Terminal and typing the following, where port is what you've configured your email account to use:
Code: 
telnet reager.no port

telnet is unrelated to Mail, although Mail will connect to the SMTP port using the same mechanism. So if it fails, Mail will too, and you'll need to contact your ISP to find out the correct port.
 
plinden said:
What port does reager.no use? I tried telnetting to reager.no on each of the three standard SMTP ports.

"telnet reager.no 25" returned connection refused.
"telnet reager.no 465" returned a valid telnet session, but not to an SMTP service
"telnet reager.no 587" timed out.

Try opening Terminal and typing the following, where port is what you've configured your email account to use:
Code: 
telnet reager.no port

telnet is unrelated to Mail, although Mail will connect to the SMTP port using the same mechanism. So if it fails, Mail will too, and you'll need to contact your ISP to find out the correct port.
Click to expand...



But I've never used any port at all. There has never been a need for me to specify it.

On my computer with Outlook Express, "reager.no" has been enough. No ports has ever been mentioned.
 
So that means it's expecting to use the standard ports, none of which actually work for me.

Maybe there's some restriction on where telnets come from. Why don't you try it. Open Terminal and type, in turn:
telnet reager.no 25
telnet reager.no 465
telnet reager.no 587

Do any work?

If not, there's something wrong on the ISP side. You haven't been told the complete information on how to set up SMTP.
 
I had a similar problem with mine when I switched over to a cable provider and still kept my mail through my dial-up ISP

I had to change the Authentication window to Password in the dropdown menu in advanced settings and use port 110. Then apply changes upon exiting that window.

It took all of three minutes on the phone with a support person.

Hope that helps.
 
Ramius said:
I've set up my mail account perfectly down to the last detail in Mail. At first there was no problems. Now it doesnt want to send outgoing mail, why is this?

Everything is in perfect order, nothing is changed. I just have to try a gazillion times to hit the "send" button before it works. Anyone else had this problem?
Click to expand...

I have the same problem I can receive email but cant send it out.
 
Stinkysteve said:
I had a similar problem with mine when I switched over to a cable provider and still kept my mail through my dial-up ISP

I had to change the Authentication window to Password in the dropdown menu in advanced settings and use port 110. Then apply changes upon exiting that window.
Click to expand...
Similar problem? Port 110 is for receiving mail using the POP3 protocol. The OP's problem is in regards to sending mail. Not similar at all...

S-
 
Need more settings info

I'll take a wild guess that you may not have your outgoing mail server
(SMTP) set properly (mine is "smtp.comcast.net"). Also, I use port 995
(this is in the Advanced tab for the account).

Or, perhaps you need the entire e-mail address ("first.last@isp.com") in
your settings.

Like others, I use Mail.app without any difficulty - I access 6 separate
accounts (3 Comcast, 1 gMail, and 2 others) with it, and the non-Comcast
accounts all had little quirks that had to be set correctly before mail would
be sent.

Hope this helps . . .

Ramius said:
I've set up my mail account perfectly down to the last detail in Mail. At first there was no problems. Now it doesnt want to send outgoing mail, why is this?

Everything is in perfect order, nothing is changed. I just have to try a gazillion times to hit the "send" button before it works. Anyone else had this problem?
Click to expand...
 
port 25
VG-RED25:~ Marius$ telnet reager.no 25
Trying 88.151.56.242...
Connected to reager.no.
Escape character is '^]'.
220-s1.golarge.net ESMTP Exim 4.69 #1 Wed, 11 Feb 2009 12:01:35 +0100
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
421 s1.golarge.net: SMTP command timeout - closing connection
Connection closed by foreign host.

port 465
VG-RED25:~ Marius$ telnet reager.no 465
Trying 88.151.56.242...
Connected to reager.no.
Escape character is '^]'.
Connection closed by foreign host.

port 587
VG-RED25:~ Marius$ telnet reager.no 587
Trying 88.151.56.242...
telnet: connect to address 88.151.56.242: Operation timed out
telnet: Unable to connect to remote host

And
I have the same problem I can receive email but cant send it out.
Click to expand...
Yepp, same thing.

I'll take a wild guess that you may not have your outgoing mail server
(SMTP) set properly (mine is "smtp.comcast.net"). Also, I use port 995
(this is in the Advanced tab for the account).
Click to expand...
Well, I still find it strange that Mail has major problems with the same settings Outlook Express is problemfree with. But above I pasted the test of ports..
 
Cool, we now see you can at least make a connection to the SMTP port.

Have you tried what StinkySteve suggested earlier. I'm thinking that outlook express may by default be set to use username/password for SMTP - I think OS X mail does not.
 

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Ramius said:
What details do you want. It doesnt exactly give me any error messages. It just fails to send constantly. It tells me I need to select a new outgoing server or something.

You will want to read that message. On the one hand you say it doesn't give you an error, on the other had it says select a new or something. Maybe do a screen print of the error you are getting and posting that. Just stomping your feet and claiming it sucks, won't fix it.
Click to expand...
 
Turmoil said:
Ramius said:
What details do you want. It doesnt exactly give me any error messages. It just fails to send constantly. It tells me I need to select a new outgoing server or something.

You will want to read that message. On the one hand you say it doesn't give you an error, on the other had it says select a new or something. Maybe do a screen print of the error you are getting and posting that. Just stomping your feet and claiming it sucks, won't fix it.
Click to expand...

Read my above messages.
Click to expand...
 
I just had a look at reager.no and smtp.reager.no, and they are different IP addresses. But I see you're able to connect using reager.no from Terminal (I can't - must be some frontend firewall blocking going on for non-Norway IP addresses)

Can you post a screen shot of your smtp server edit pane? Are you using password authentication? With SSL or without? I'm including a screenshot of one of my account's setup page (no, there's nothing there that anyone can use - I altered my login name)

You should also try Thunderbird - just to test out its IMAP. It authenticates using exactly the same method as Mail. If it works with the same settings, there is indeed a problem with Mail.

Personally, the only time I've had problems with Mail is with Exchange servers, and only if the admins don't have IMAP enabled on it.
 

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