Mail hangs when opening.

Discussion in 'iMac' started by vdolmstead, Jun 20, 2014.

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  1. vdolmstead, Jun 20, 2014

    vdolmstead macrumors newbie

    vdolmstead

    Joined:
    Mar 24, 2009
    Location:
    Wilmington DE
    #1
    Invoking Mail on restart gives instant "Application Not Responding." I've done a restart in safe mode and then normal with no apparent result. I've reinstalled Mavericks after running Disk Utility's repair function. No help!
    Of course, this issue waited until my extended warranty expired on this Mid 2010 21.5 inch 3.06 gig Intel Core i3.

    Any thoughts?
     
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  2. ApfelKuchen, Jun 20, 2014

    ApfelKuchen macrumors 68030

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #2
    Do you have any other User accounts you can open? If not, create a new User account and see if Mail opens then. You may have a corrupted mail database in your current user account. A new user gets a new database.
     
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  3. vdolmstead, Jun 20, 2014

    vdolmstead thread starter macrumors newbie

    vdolmstead

    Joined:
    Mar 24, 2009
    Location:
    Wilmington DE
    #3

    Can't get that far. Just clicking Mail gets and instant "Not responding" and a soccer ball!
     
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  4. ApfelKuchen, Jun 20, 2014

    ApfelKuchen macrumors 68030

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #4
    User Accounts are not created in the Mail app. No need to click on the Mail app. Users are the log-in names used when you first boot-up the computer. To create a new User, go to System Preferences > Users & Groups. Here's an Apple how-to: http://support.apple.com/kb/PH14411
     
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