Mail:How to add previous recipients?

[Miqs]

I am receiving emails from a trusted source but they keep going to the spam folder. These emails are not marked as spam (e.g. with mark/unmark as spam header) but just go there. I have checked the previous recipients list and the sender in not there although I have sent emails to them. They are also in my contacts. How do I add to this list?

iMac
El Capitan
Mail 9.3

 

[BrianBaughn]

Are these single emails directly from the sender to you...or are they some sort of group or mass emailings?

You can make a Rule to move mail that's from any of your contacts to your Inbox. For mass mailing services I'm not sure if it would work.

 

[Bruno09]

Hi,

see in Mail / Preferences / Junk Mail

You can chose to "Mark as junk mail, but leave in my inbox".

Also, see options under "The following types of messages are exempt from junk mail filtering".

 

[Miqs]

Hi,

Also, see options under "The following types of messages are exempt from junk mail filtering".

Where do I find that?

My junk prefs are as this.

 

[Mr_Brightside_@]

It's the box right above what's checked off.