Mail is not working with iCloud account

calleq

macrumors newbie
Original poster
Jun 12, 2012
2
0
Anyone else experiencing that mail won't connect to iCloud email account?

All other iCloud services seems to be working just fine..
 

RunningOne

macrumors member
Apr 19, 2015
78
3
MN
Anyone else experiencing that mail won't connect to iCloud email account?

All other iCloud services seems to be working just fine..
iCloud was showing offline. In accounts, none of the features i.e. mail, iCloud drive, etc were selected, nor would they select.

When I deleted the xxx.me.com account and left the xxx.icloud.com account mail came online immediately and I was able to select the features I wanted.
 

z06gal

macrumors 6502a
Aug 30, 2011
501
16
iCloud was showing offline. In accounts, none of the features i.e. mail, iCloud drive, etc were selected, nor would they select.

When I deleted the xxx.me.com account and left the xxx.icloud.com account mail came online immediately and I was able to select the features I wanted.

Thank you for this. Finally working now after removing the me.com account ;)
 
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grinny11

macrumors regular
Aug 12, 2008
185
22
I tried signing out but it says

"Your iCloud account couldn't be removed at this time. Turn off all iCloud services and try again."

I try manually disabling mail, contacts, calendars, reminders, and notes (other are disconnected already) but the button clicks it back on right away. Not sure what else to do to turn off my iCloud account.
 

z06gal

macrumors 6502a
Aug 30, 2011
501
16
I tried signing out but it says

"Your iCloud account couldn't be removed at this time. Turn off all iCloud services and try again."

I try manually disabling mail, contacts, calendars, reminders, and notes (other are disconnected already) but the button clicks it back on right away. Not sure what else to do to turn off my iCloud account.

Did you try going to ~/Library and deleting mail? I removed me.com and then did that to make sure. It is working great now
 

grinny11

macrumors regular
Aug 12, 2008
185
22
Did you try going to ~/Library and deleting mail? I removed me.com and then did that to make sure. It is working great now

Removed the mail folder. Still wouldn't let me disable or uncheck any iCloud options. Mail was rebuilt. Still can't send from iCloud account.
 

z06gal

macrumors 6502a
Aug 30, 2011
501
16
Removed the mail folder. Still wouldn't let me disable or uncheck any iCloud options. Mail was rebuilt. Still can't send from iCloud account.

Can you delete your iCloud account from system prefs > internet accounts?
 

grinny11

macrumors regular
Aug 12, 2008
185
22
Neither the internet accounts or the iCloud section. I get the same response from both places.
 

writevli

macrumors member
Jul 7, 2013
39
11
Brussels, Belgium
@me.com address in iCloud in System Preferences doesn't sign in, so Messages, Mail, etc don't work. Any solution? I've tried deleting it, restarting the mac… not resolution :/
 

TrueBlou

macrumors 68040
Sep 16, 2014
3,778
2,487
Scotland
Make sure that under Mail -> Preferences -> Accounts -> Advanced your port is set to 993 and the Use SSL box is checked.

When I installed El Capitan for some reason my port was set to 0.
 

rmcinnes

macrumors newbie
Dec 3, 2011
3
0
Perth Australia
In my case, Mail, Accounts, Advanced, the "automatically detect and maintain settings" setting was Off.
But after I toggled the setting On/Off on both my iCloud Mail Accounts, the accounts both cleared and Mail works fine now...

I have left "automatically detect and maintain settings" setting to Off.
Maybe it should be On; any opinions on this, please?
 

Traveling_Donkey

macrumors newbie
Oct 8, 2016
1
0
Did you try going to ~/Library and deleting mail? I removed me.com and then did that to make sure. It is working great now
I went to ~/Library and looked around but I'm not sure where to go from there. Can you help me with a little bit more direction? Thanks
 

TrueBlou

macrumors 68040
Sep 16, 2014
3,778
2,487
Scotland
I went to ~/Library and looked around but I'm not sure where to go from there. Can you help me with a little bit more direction? Thanks
Maybe a reference to ~/Library/Mail/V2
Used to be you would go there and then delete the folder that matched the email account which you removed in the settings. That would permanently get rid of all the cache and downloads which were used for the account.

Normally you would do it to free up space and to help with issues related to the email account when you either wanted to stop using it. Or remove it and re-add it if you were having issues.

I could be out of date with that, not done it for a while.