Mail issue. All incoming Mail sent to Junk Mail.

Discussion in 'Mac Basics and Help' started by HengenJL, Mar 16, 2008.

  1. HengenJL macrumors 6502a


    May 27, 2007
    Rochester, NY
    Hello All,

    I'm having a semi-serious issue with the Apple Mail program. Every time new Mail arrives it is automatically sent to the Junk Mail folder. It doesnt matter if its my Time Warner email or Gmail accounts. All the new mail is labeled as Junk Mail.

    Junk Mail Settings:

    Enable junk mail filtering: enabled

    When junk mail arrives: move to junk mail folder

    The following types of messages are exempt from junk mail filtering:
    sender is in my address book
    sender is in previous recipients

    Trust junk mail headers sent by my ISP: enabled

    I honestly cant figure out why all the mail is sent directly to my Junk Mail folder(s). I'm nearly ready to uninstall all the mail accounts I have setup in Mail and try and figure out a way to reset all settings in Mail back to factory defaults and try re-adding all the mail accounts back into Mail....

    Any help is greatly appreciated!!

  2. estee065 macrumors member

    Jun 26, 2006

    for the first few weeks, I set the prefs to mark it as junk, but leave it in my inbox, this would allow mail to learn what is junk. After that, I then set it to move automatically to the junk folder, and there hasn't been a problem since.

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