mail items automatically disappear, then reload

Discussion in 'iOS 5 and earlier' started by DJHonda84, May 20, 2012.

  1. DJHonda84 macrumors member

    Joined:
    Jun 11, 2009
    #1
    Hi. Occasionally in the iOS Mail app, I notice all email items disappear, and then get reloaded from the server. When on wifi, it takes 10-15 minutes to finish reloading all items. This gets very frustrating. Some email navigation seems to work during this process, but attempts to open individual messages go unhanded until after the whole mailbox has been reloaded. Plus, the [seemingly] unnecessary use of my cellular data is extra frustrating when wifi isn't available.

    I use gmail, setup as an exchange account on both my iPhone 4S and iPad (3rd gen). I've observed automatic reloading of emails on both devices. Hard to say exactly how often it occurs, but I'd estimate once every couple weeks on each device.

    Any insight would be appreciated. Sorry if answered previously. Didn't have luck with search.
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
  3. DJHonda84 thread starter macrumors member

    Joined:
    Jun 11, 2009
    #3
    Yes.
     
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
    You might as well post your mail settings...overall and for that account.
     
  5. Blastmasterd macrumors newbie

    Joined:
    May 30, 2012
    #5
    I've had this exact problem for months. It only happens to my work exchange email account.

    I'm pretty sure I've read it is something to do with a timing setting in the server. It seems to happen when the iPhone tries to connect several times to the server in succession.
     

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