After my update to Mavericks my mail won't open. It will open for 2 seconds and then crash every single time. Is it just me or should I just go ahead and do a clean install? Do I need to copy and paste my crash message here? 
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Mail Keeps Crashing
- Thread starter biscuitsxluv
- Start date
- Sort by reaction score
I'm also having this problem! I can get Mail to open but whenever I click on a message it crashes again.
I had this error:
Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -redComponent not valid for the NSColor NSCalibratedWhiteColorSpace 0.25 1; need to first convert colorspace.'
Not sure if that's relevant.
I had this error:
Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -redComponent not valid for the NSColor NSCalibratedWhiteColorSpace 0.25 1; need to first convert colorspace.'
Not sure if that's relevant.
I'm getting the same message as well. Luckily, I still have my phone to access mail. Such a bummer. Guess I'll wait until they send an update or something.
I had a similar problem where mail was showing open with the indicator under the mail icon on the dock but no actual mail window open to view messages so i invoked a quick reboot which on restart did take longer than usual but touch wood so far the reboot seems to have sorted my issue.
Worth a try?
Worth a try?
That worked for me! I had set custom colors for quotes...big mistake huh! Good thing Apple put that to a stop and punished me rightly.
Yay! Thank you!!
Thank goodness I don't have to do a clean install. Now all is well. Glad I didn't let it get to me!
Me too
Here is the error I get. I tried to copy and paste that script into terminal, but it said it couldn't find mail.apple.com
So I don't know.
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** setObjectForKey: key cannot be nil'
abort() called
terminating with uncaught exception of type NSException
Here is the error I get. I tried to copy and paste that script into terminal, but it said it couldn't find mail.apple.com
So I don't know.
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** setObjectForKey: key cannot be nil'
abort() called
terminating with uncaught exception of type NSException
Try in terminal:
defaults write com.apple.mail ColorQuoterColorIncoming -bool false
If you get the same error:
In Finder menu bar:
Go -> Go to Folder
Put this in:
~/Library/Containers/com.apple.mail/Data/Library/Preferences
Do you see the file com.apple.mail.plist?
defaults write com.apple.mail ColorQuoterColorIncoming -bool false
If you get the same error:
In Finder menu bar:
Go -> Go to Folder
Put this in:
~/Library/Containers/com.apple.mail/Data/Library/Preferences
Do you see the file com.apple.mail.plist?
Complete Newbie and realy stuck!
Mail opens and then crashes every time with the following:
Process: Mail [562]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.0 (1816)
Build Info: Mail-1816000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [192]
Responsible: Mail [562]
User ID: 501
Date/Time: 2013-10-23 17:46:47.857 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 4817E96C-0A5D-DB73-44E4-4725D8130D5C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[NSViewController loadView] could not load the "MessageView" nib.'
abort() called
terminating with uncaught exception of type NSException
Terminal will not open either! Anyone able to help.
Many thanks.
Steve
Mail opens and then crashes every time with the following:
Process: Mail [562]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.0 (1816)
Build Info: Mail-1816000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [192]
Responsible: Mail [562]
User ID: 501
Date/Time: 2013-10-23 17:46:47.857 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 4817E96C-0A5D-DB73-44E4-4725D8130D5C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[NSViewController loadView] could not load the "MessageView" nib.'
abort() called
terminating with uncaught exception of type NSException
Terminal will not open either! Anyone able to help.
Many thanks.
Steve
Browsing on the apple forums shows a bunch of different errors with regard to Mail. Doesn't appear there will be one magic terminal fix for now.
File your bugs @ https://bugreport.apple.com, and also provide as much detail as possible in the crash reporter and submit to apple.
With regard to Terminal not opening, does it crash? That is very strange. Can you explain? Out of curiosity, what platform did you upgrade from? Mountain Lion/Lion/etc?
These are the last two rolls of the dice you can try:
1) Make sure Mail is closed, then via the top menu bar in Finder: Go -> Go to Folder: ~/Library/Mail/
Delete the file Envelope Index, and empty the trash. Reopen Mail.
2) Hold Shift whilst you click on the Mail icon. Go into your preferences and delete all your accounts and setup fresh.
3) Last resort: Deleting com.apple.mail.plist
Make sure Mail is closed. In the Finder menu bar:
Go -> Go to Folder
Put this in:
~/Library/Containers/com.apple.mail/Data/Library/Preferences
Do you see the file com.apple.mail.plist? Make a copy and put it on your desktop as a backup Now delete the original file, and empty the trash.
File your bugs @ https://bugreport.apple.com, and also provide as much detail as possible in the crash reporter and submit to apple.
With regard to Terminal not opening, does it crash? That is very strange. Can you explain? Out of curiosity, what platform did you upgrade from? Mountain Lion/Lion/etc?
These are the last two rolls of the dice you can try:
1) Make sure Mail is closed, then via the top menu bar in Finder: Go -> Go to Folder: ~/Library/Mail/
Delete the file Envelope Index, and empty the trash. Reopen Mail.
2) Hold Shift whilst you click on the Mail icon. Go into your preferences and delete all your accounts and setup fresh.
3) Last resort: Deleting com.apple.mail.plist
Make sure Mail is closed. In the Finder menu bar:
Go -> Go to Folder
Put this in:
~/Library/Containers/com.apple.mail/Data/Library/Preferences
Do you see the file com.apple.mail.plist? Make a copy and put it on your desktop as a backup Now delete the original file, and empty the trash.
Last edited:
Whether I double click on Terminal and applications or right click and then open it does not open.
I'm sorry but I don't understand the following. After Go to what do I do. There is a box with nothing in it if I type in what you suggest it says no file found.
1) Make sure Mail is closed, then via the top menu bar in Finder: Go -> Go to Folder: ~/Library/Mail/
Steve
I'm sorry but I don't understand the following. After Go to what do I do. There is a box with nothing in it if I type in what you suggest it says no file found.
1) Make sure Mail is closed, then via the top menu bar in Finder: Go -> Go to Folder: ~/Library/Mail/
Steve
Mail app crashes
Hello, Does anybody know what seems to be the problem here and why my mail keeps crashing? I appreciate the help.
" rocess: Mail [975]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [154]
Responsible: Mail [975]
User ID: 501
Date/Time: 2014-08-27 12:34:22.878 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6E345EF5-35D1-2BA5-C084-D6424C5DE56A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[NSViewController loadView] could not load the "MessageView" nib.'
abort() called
terminating with uncaught exception of type NSException
Hello, Does anybody know what seems to be the problem here and why my mail keeps crashing? I appreciate the help.
" rocess: Mail [975]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [154]
Responsible: Mail [975]
User ID: 501
Date/Time: 2014-08-27 12:34:22.878 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6E345EF5-35D1-2BA5-C084-D6424C5DE56A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[NSViewController loadView] could not load the "MessageView" nib.'
abort() called
terminating with uncaught exception of type NSException