iPad Mail Keeps Crashing

Discussion in 'iOS 9' started by driftless, Sep 16, 2015.

  1. driftless macrumors demi-god

    driftless

    Joined:
    Sep 2, 2011
    Location:
    Chicago-area
    #1
    Since I uploaded to iOS 9 the mail app keeps crashing when I try to compose an email, anyon else have the same issue?
     
  2. Yun0 Suspended

    Yun0

    Joined:
    Jun 12, 2013
    Location:
    Winnipeg, Canada
    #2
    no. try in order posted till one of them works:

    -force close all apps in task viewer, reboot phone normally
    -reflash ios 9 in itunes with shift/options + click update select ipsw method (data remains on device)
    -reset all settings
    -restore to ios 9 + restore from backup
    -restore to ios 9 without restoring from backup
     
  3. driftless thread starter macrumors demi-god

    driftless

    Joined:
    Sep 2, 2011
    Location:
    Chicago-area
    #3
    My latest back-up was made after iOS 9 was installed so I am not sure a restore will work, and just re-install the problem?
     
  4. driftless thread starter macrumors demi-god

    driftless

    Joined:
    Sep 2, 2011
    Location:
    Chicago-area
    #4
    In case anyone else has this problem I called Apple Care and they had me do a hard reset and that did not fix the problem. I then a restore network settings and that did the trick.
     
  5. energetic macrumors newbie

    energetic

    Joined:
    Sep 27, 2011
    Location:
    Athens, Greece, Europe, Earth, Universe
    #5
    In my case the mail app cannot open. It just starts as a blank page and then crashes. I had to deactivate one mail account and set from "No limit" to "One month". Then I activate the mail account and it works back again after two or three crashes.

    There is a major issue with the mail app since the upgrade. I have about 10 mail accounts and never had any issue with any previous iOS, but the iOS 9 has created a major problem to the mail app and cannot do things right at work etc.

    I hope they release a fix soon. For the record the same issue is confirmed by four colleagues till now.

    I would like to add that this happens in iPad Air 2 and does not occur in iPhone 6 Plus.
     
  6. driftless thread starter macrumors demi-god

    driftless

    Joined:
    Sep 2, 2011
    Location:
    Chicago-area
    #6
    When I spoke to the Apple Tech they said a reinstall of iOS 0 may be necessary to correct the problem.
     
  7. energetic macrumors newbie

    energetic

    Joined:
    Sep 27, 2011
    Location:
    Athens, Greece, Europe, Earth, Universe
    #7
    Unfortunately it doesn't change anything.

    Surprisingly the issue is only present in iPad Air 2 and not in iPhone 6 Plus. Both my wife and I have the same problem here on our devices.
     
  8. energetic macrumors newbie

    energetic

    Joined:
    Sep 27, 2011
    Location:
    Athens, Greece, Europe, Earth, Universe
    #8
    Finally, the issue has been solved with the latest update iOS 9.0.1. Everything in mail app is now back to normal!
     
  9. energetic macrumors newbie

    energetic

    Joined:
    Sep 27, 2011
    Location:
    Athens, Greece, Europe, Earth, Universe
    #9
    Well, it only worked for three days and then the mail app crashed again. I had to change it to 1 month once again. I will keep you updated when iOS 9.0.2 will be installed.
     

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