Mail keeps going "Offline"

Discussion in 'Mac Basics and Help' started by dspindl, May 7, 2013.

  1. dspindl macrumors member

    Sep 30, 2011
    My Mail Yahoo account keeps going offline on my Macbook Pro 10.6.8.
    It's been working perfectly for a couple of years, then starting last week every time I would turn my laptop on all the Mail boxes etc were greyed out. I have to go to Mailboxes>Bring all accounts online to get it to work.
    What the heck happened? This is very annoying and happens every time I power up the computer or wake it up from sleep.

  2. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    Go into your Yahoo web page and change your password. They recently went through a new password system 9more modern) and users should change their password and keep the password 8 characters max. Try that to see if that works and if it doesn't you can always go back. It is worth a try.
  3. dspindl, May 8, 2013
    Last edited: May 8, 2013

    dspindl thread starter macrumors member

    Sep 30, 2011
    Thanks, satcomer. I actually did that in desperation last night and it seems that all is working now. Very weird, since my old password worked fine as long as I was actually on the web and signing in to my yahoo account. Just didn't work when opening Mac's Mail.
    In any event, it did fix the problem, and thank you very much for the suggestion. Much appreciated!

    One note to anyone having a similar problem....once you have changed your password on your email providers web page, make sure you also go to your Mac's Mail>preferences>accounts window and enter your new password there also.

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