Mail messages not restored from itunes backup ?

Discussion in 'iPhone' started by gerrard0804, Oct 10, 2016.

  1. gerrard0804 macrumors member

    Sep 12, 2010
    hi, I just bought a iPhone 7 and restored from my iPhone 6's backup via iTunes. But , the mail messages are all missing. Shouldn't the backup restore all contents from my iPhone 6 including all mail messages or I missed something please ?
  2. alexmarchuk macrumors 6502a


    Jun 28, 2007
    New Jersey
    Techinically it restores your email accounts - so if they were there prior to the backup and you restored from backup they should be there. Have you let the phone load up and refresh?
  3. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    When I did my restore from an encrypted iTunes backup it restored the email accounts and passwords. When I opened my mail my emails were all restored by my email provider as it should be. While I use the cloud for daily backups, I also do weekly iTunes backups just in case. When ever I get new phone I always do a iTunes back up first

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