Mail not deleting

Discussion in 'OS X Yosemite (10.10)' started by matt9013, Mar 11, 2015.

  1. matt9013 macrumors 6502


    Oct 27, 2013
    Never really used the mail app really as I just use my iPad for mail but have been using it recently on my Mac with Yosemite 10.10.2 and noticed it never deletes any mail. I delete it from the inbox and trash can and exiting and entering the app just brings it all right back. Any solution to this?

  2. netsped macrumors 6502

    Jul 8, 2008
    I have the exact same problem. I have a couple of custom domain email addresses using and I delete something and it just reappears.

    I had a couple of Gmail accounts but had to remove them for a problem with securityd process.

    By the way, I'm on 10.10.3 PB.

    I think the delete problem started sometime in the last 3 days. I hope it gets fixes ASAP, driving me nuts.

    Also, when I finally manage to delete a mail the trash won't empty.
  3. matt9013 thread starter macrumors 6502


    Oct 27, 2013
    Been playing around with it and damn is it messed up. Never seen such a broken app before and one as important as mail. I agree Apple needs to fix this ASAP.
  4. netsped, Mar 16, 2015
    Last edited: Mar 17, 2015

    netsped macrumors 6502

    Jul 8, 2008
    Mail seems fixed in the new public beta... the issues I had seem to be gone.

    EDIT. Well, I think I spoke too soon. Mail still sucks in PB 2. Now, some mails move correctly to trash but I still can't empty it. Some other mail will reappear after deleting them.

    I think they did nothing with Mail in this update. What was last PB version number? I have Mail 8.2 (2090).

    Oh, and I also reconfigured my Gmail account only to find out that after a while it will fail to connect do to incorrect credentials. Had to create an application password and input it manually on Mail (in system preferences it asked me for the two step thing).

    At least securityd hasn't come around yet to eat all my resources, but I'm keeping an eye on it.
  5. gottabegood macrumors newbie

    Dec 24, 2014
    Your email is not being deleted because it is probably in the All Mail folder from Gmail. Here is what worked for me. I set up my Gmail accounts using Mac Mail. I have all my mailbox behaviors checked except for drafts. Everything is set to "Never". Make sure "Show in IMAP" for "All Mail" in Gmails web interface is checked. If you try to hide this folder, it could cause you problems such as your email disappearing from your local inbox.

    Also turn off Mac Mail's junk mail filtering and let that be done through Gmail.

    With this setup, if I delete an email from my inbox, it goes to the trash in my mac mail as well as to the trash in Gmail's web interface which will be deleted 30 days after it was put there. It does not get archived in All Mail which is probably happening to you. Sent messages are stored until I delete them as well.

    Do not delete junk mail manually. Let Gmail delete it after 30 days so it will learn what is junk. If you get junk mail in your inbox, drag it the junk mail folder. That way you can teach Gmail what is also junk.

    If you manually move a message out of your inbox and into a local folder on your mac for example, a copy of the email will reside in the "All Mail" folder. So in this instance, you will have to remove emails from the Archive folder (All Mail) on your mac to your local folders if you want them removed from the Gmail servers.

    The only thing I have not been able to solve is if I manually delete a message that resides in my trash folder on mac, it will still be in the trash folder in Gmail's web interface waiting for the 30 day deletion period. In order for me to delete it permanently sooner, I have to manually delete it from Gmail's web interface. However, it will delete from all devices and the server if you delete the message from your trash folder on your iPhone or iPad if you are using the server's trash as your deleted mailbox.

    Let me know if this helps, and if you have further questions.
  6. applegrumble2017 macrumors newbie

    Mar 23, 2017

    It's 2017 and deleting emails doesn't work for me on Mac Mail 8.2 on OS X 10.10 :(

    Email has been a simple and working thing for the past 25 years:
    You receive an email. You read it. You file and/or forward and/or delete it.

    Searching is a bit ropey on Outlook but I can live with that.

    I don't want to waste my time making all the above settings to try to fix a problem that should not arise.

    Apple - Please get your Mail software sorted with a sensible, working set of default settings.

    Make it like the old days .. like Pine .. which "just works" .. and yes there is a little learning in Pine .. but there are also simple interactive menus without lots of obscure, obfuscating and hidden settings that most people never use.


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5 March 11, 2015