Mail not working

jpitcairn

macrumors member
Original poster
Aug 11, 2009
74
1
I'm having trouble accessing mail on my iPhone, iPad and OS X. Anyone else having issues at the moment?
 

BeccaSmith

macrumors newbie
May 29, 2008
3
0
I've been having problems since late evening time yesterday. I am able to send emails but not receive them. I can also not log into icloud via a web browser for mail only. I receive an error message about the server being down.
 

jpitcairn

macrumors member
Original poster
Aug 11, 2009
74
1
I contacted the iCloud support team and they told me the mail servers were down for maintenance and it could be up to 24 hours.

Would be nice if they would update the iCloud status page!
 

eldervovichka

macrumors regular
Jul 6, 2008
240
42
Queen Creek, AZ
I contacted the iCloud support team and they told me the mail servers were down for maintenance and it could be up to 24 hours.

Would be nice if they would update the iCloud status page!
I have been having the same issues all day. I hope they fix it soon and add it to the status page...

Jeff
 

AndyinAtl

macrumors member
Nov 20, 2011
72
0
Ohhhhh the humor! I was in an apple store yesterday and a genius was fiddling with my phone and air frustrated they weren't syncing. :roll eyes: I told her i never had a problem til she started fiddling with it.:D
 

Kahalu'u Bob

macrumors 6502a
Aug 9, 2007
567
21
Honolulu
Continuing problems with mail on iCloud

I'm having problems, too. Can't connect through apps or even by logging on through iCloud.com (where all other features, such as calendar, seem to be working and syncing fine).

I think it is not good service to have the mail servers down for 24 hours without notice. 30 minutes, maybe? But 24 hours is a catastrophic system failure in my opinion. Not just "maintenance".
 

cyndikdb

macrumors newbie
Sep 25, 2009
8
0
On the Support Page...

iCloud: Mail & Notes - Users Affected: <1%
01/08/2012 09:43 PST
Users may be unable to access Mail. Service is expected to be restored by 8pm PST today. All messages will be delivered at that time.

All other services are online and fully operational.
01/08/2012 09:45 PST
 

Kahalu'u Bob

macrumors 6502a
Aug 9, 2007
567
21
Honolulu
I just called Apple support and was told there is an "outage" and that they were working on it. The last report they had was five hours ago! Doesn't sound good.
 

cwoody222

macrumors newbie
Dec 16, 2008
4
0
Mine is semi-down.

I can see the From and Subject of new messages but the body either loads VERY slowly (like 5 minutes for an email) or never at all.

That's on my iPhone. Logging into Mail at iCloud.com doesn't work at all.
 

ScottNWDW

macrumors 65816
Jul 10, 2008
1,152
251
Orlando, Florida
Mail is not working at all

able to see the headers of new emails but not able to read any emails that were prior to 9:00am today. The Mac mail app will not load any new headers after 9, but the are loaded on the iPad and iPhone mail clients. According to the Mac I have 14 emails, the iPad and iPhone state 31.

When I try to delete any of them nothing happens. When I delete the ones on the mac, they disappear, only to reappear if i restart the mail program.
 

Nausicaa

macrumors 6502a
Jan 11, 2007
607
283
I'm at work. I can't access my email on the iPhone or through the browser service.

On my phone, it just keeps saying 'connecting' indefinitely. Likewise, in the browser it just keeps trying to load the page but never shows my inbox or any other mobile me services.