Mail notifications not working

[jedimasterkyle]

So I'm sure I'm not the only one with this issue but I was wondering if anyone else has found a fix for it.

Ever since I installed Sonoma, I get ZERO notifications from Mail on my Mac. I've triple checked all of my notification settings for Mail and everything is turned on. At first, I thought it was a Focus Mode issue but that turned out to be false. Turning DND or any of my focus modes off doesn't change anything. I have also verified that when a Focus Mode is on and Mail is an app to allow notifications, I still get nothing. I do get the badge number on the icon but nothing in notification center and certainly no new mail sounds.

Ironically, the only sound I get for new mail comes from my iPhone.

Any ideas?

 

[lionel77]

Did you ever figure out a solution? Ever since my May decided to upgrade to Sonoma without asking me a few days ago, I no longer get notification sounds or banners.

 

[jedimasterkyle]

Did you ever figure out a solution? Ever since my May decided to upgrade to Sonoma without asking me a few days ago, I no longer get notification sounds or banners.

Not really. I got on the phone with level 2 and 3 Apple Support and they were just as stumped. I created new profiles on my Mac, removed and re-added my email accounts on Mail and sent a hundred test emails back and forth to myself over ethernet AND wifi and nothing would work. Didn't matter if I was sending them to and from iCloud, Gmail or Hotmail or any other service. I think Apple Support was getting ready to just say "Reinstall MacOS because we dont have a better answer" before I ended the troubleshooting.

However, every now and again (1/1000 times), I OCCASIONALLY get a legit mail notification my Mac with sounds and everything but I haven't been able to recreate the conditions in which it happens.

Honestly, as much as I love the focus modes (and not implying that they are the culprit) but I think MacOS has become too overcomplicated with BS that they forgot to do QC on the core experience. I can live without having my iPhone widgets on my desktop but not being notified of potentially super important emails...kind of a deal breaker.

 

[lionel77]

At some point, the new mail notifications started to work again on my Mac. For anyone still affected by this issue, here is the manual workaround I had been using:

- create an AppleScript with the following content:

do shell script "afplay /System/Library/Sounds/Sosumi.aiff"
delay 5
display notification "New mail!"

- save that AppleScript in /Users/yourName/Library/Application Scripts/com.apple.mail
- create a new rule in the "Rules" tab in Mail.app's settings:

- If all of the following conditions are met: `Every Message`​

- Run AppleScript `the AppleScript you just created`​

What this will do is to play a sound whenever new mail arrives and then 5 seconds later, it also displays a notification banner. (I included the delay so that any real Mail.app notifications, should they return, were not immediately pushed aside by my manually created notifications.)