General Mail over VPN

Discussion in 'iOS 7' started by TBi, Jan 10, 2014.

  1. TBi macrumors 68030

    TBi

    Joined:
    Jul 26, 2005
    Location:
    Ireland
    #1
    I've looked all over and can't find an answer to this:

    My work needs a VPN to connect to the mail server (SSL VPN just as secure as a direct Exchange connection so no idea why they don't allow direct access...)

    Anyway I have this setup on iPhone to get mail remotely. Connect to VPN and download mail. My problem is that it always tries to get mail, even if VPN isn't connected so I get loads of "Cannot Get Mail" notifications.

    Is there anyway to stop this? To only get that mail when VPN is active? I've set it to manual which reduces the number of errors but it tries to download when I open mail. I don't want to (and can't) connect on demand.
     
  2. sjinsjca macrumors 68000

    sjinsjca

    Joined:
    Oct 30, 2008
    #2
    Do you have "send all traffic" set in your VPN settings?



    As to OP's question (about how to prevent Mail from attempting to access your work account whenever it checks for new mail), I took a look at iOS 7's settings and it does not seem possible to prevent a specific account from being checked for new mail whenever Mail goes through the send/receive process. If there's a way, perhaps some other reader might respond. You might play with your push settings to see if you can minimize the annoyance. Or, consider using a separate email app dedicated to that specific account. You'll find several well-regarded ones in the App Store. That way, you could ensure you open that app only after you have your VPN running.
     
  3. Menel macrumors 603

    Menel

    Joined:
    Aug 4, 2011
    Location:
    ATL
    #3
    Do they use OWA access for Exchange?

    I use Mail+ it's a pretty good separate app. Keeps personal and work email isolated.
     
  4. TBi thread starter macrumors 68030

    TBi

    Joined:
    Jul 26, 2005
    Location:
    Ireland
    #4
    Not sure what they use but it works while on VPN or on internal wifi. The exchange server is firewalled so no access outside of the office.

    All i want to do is not 'check' for mail if i'm not on VPN, or at least stop throwing error messages i have to keep clicking away.
     
  5. sjinsjca macrumors 68000

    sjinsjca

    Joined:
    Oct 30, 2008
    #5
    Beyond the possibility that you are not VPN'ing all traffic, I've found Outlook to be intolerant of some NAT configurations, especially if there's more than one NAT involved. (NAT is a technique common in routers that allows their single exposed IP address to be mapped to multiple clients on the LAN.)

    In general, Outlook is fragile, crappy software held together with two decades' worth of duct tape and baling wire. If any piece of software is going to puke and die in a given situation, it'll be Outlook.
     

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