Mail PDF option launches wrong email client

Discussion in 'OS X Mountain Lion (10.8)' started by gpezzino, Oct 31, 2013.

  1. gpezzino macrumors member

    Joined:
    Mar 27, 2008
    #1
    Hello,

    I am trying to use the email pdf option from the OS X print menu. Clicking on the PDF drop list at the bottom left of the print dialogue brings up several options,one of which is Mail PDF. That option, however, will launch the Mail app, rather than the default mail client (in my case Outlook). The problem is only with the option from the print dialogue. If I try to mail a pdf from the Finder or from the FILE-SHARE menu of most applications the correct email client is launched. Unfortunately, not all the programs have that menu option (oddly, Preview is one of the programs lacking that option), in which case the Print menu comes in handy.

    Does anyone know hot to fix this?

    Thank you,

    Gianfranco
     
  2. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    Outlook 2011 and earlier versions of Entourage before it cannot handle tasks of this type. You should consider taking-up this issue with Microsoft. If enough people join you, then perhaps Microsoft will develop a solution.
     
  3. gpezzino thread starter macrumors member

    Joined:
    Mar 27, 2008
    #3
    I am sorry but I do not think that this has anything to do with Outlook or Entourage. I tried that feature using different programs set up as default email client, and the result is the same. This is an OS X feature. Every print dialogue box, no matter from what program it is invoked, will show up with a PDF drop-down list (lower left corner), from which the user can select the option to mail the PDF. That option is where I think the bug is. The bug is that instead of the default email client, the option always launches Mail….
     
  4. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #4
    OS feature or not, it is still the developer's choice to enable it in the application. Just because Outlook/Entourage doesn't handle the task does not mean that it is the only email client that doesn't handle the task. Which alternative email clients have you tried as your default?
     
  5. Gilliss2014 macrumors newbie

    Joined:
    Apr 21, 2014
    #5
    I too would appreciate a helpful response to the original question. This is clearly an issue with the Mail PDF function in the print dialog box, because it happens from within every single application that uses the standard print dialog, including Safari. In my case, mailto: hyperlinks are correctly sent to AirMail, but the Mail PDF option of the system print dialog sends me to OS X Mail. Mail Preferences are set correctly.

    This may serve as a hint: if I force quit OS X Mail while it's trying to open after using Print's "Mail PDF" , I get a dialog box error
    "The action "New Mail Message" encountered an error.
    Check the action's properties and try running the workflow again."
     
  6. Gilliss2014 macrumors newbie

    Joined:
    Apr 21, 2014
    #6
    I found a workaround, adding your email client as a printing workflow by using the "edit menu" option.

    https://airmail.zendesk.com/entries/40010876-Mail-PDF

    Also helpful if for some reason you use multiple email clients.

    I'm still annoyed at apple for not having "Mail PDF" reference OS X Mail instead of the assigned default mail client.
     
  7. Rivet macrumors newbie

    Joined:
    Jul 26, 2007
    #7
    that link was dead, but I found out that if you just place an alias of Airmail in:
    /Library/PDF Services/

    and optionally rename it 'Airmail PDF'

    It will appear in your PDF menu
     

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