Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

tbfenton

macrumors newbie
Original poster
Jan 5, 2013
2
0
Hello, all. I just got my MacBook pro 13 inch less than a week ago, and its running the latest version of OSX. Unfortunately, I am constantly getting a dialogue from Mail that reads "Mail can't connect to the account "Yahoo" (See attachment). I can still receive new messages from that account. I haven't changed my password for that account since before I got my Mac, and I've reentered the correct password several times but I continue to get that dialogue, both when using mail and while it's running in the background. Help please?
 

Attachments

  • Screen Shot 2013-01-05 at 12.28.40 PM.png
    Screen Shot 2013-01-05 at 12.28.40 PM.png
    1.3 MB · Views: 147
Hello, all. I just got my MacBook pro 13 inch less than a week ago, and its running the latest version of OSX. Unfortunately, I am constantly getting a dialogue from Mail that reads "Mail can't connect to the account "Yahoo" (See attachment). I can still receive new messages from that account. I haven't changed my password for that account since before I got my Mac, and I've reentered the correct password several times but I continue to get that dialogue, both when using mail and while it's running in the background. Help please?

This was happening to me as well with one of my yahoo accounts after moving to my MBP from a PC last month and I just got it fixed yesterday. When I setup my 2 email accounts on the MBP, the first account did the auto-recognize thing and set everything up just fine. It would not do that for the second one, so I added it manually as a POP account (because I used POP on my PC). That's when I started having the issues. I looked at how the first account was setup and found it was setup as an IMAP. I had to delete the POP account and re-add it as an IMAP and that fixed everything. Be sure to use the following where applicable (taken from the yahoo support site):

  • Incoming Server: imap.mail.yahoo.com
  • Outgoing Server: smtp.mail.yahoo.com
  • Incoming Port: 993 (requires SSL)
  • Outgoing Port: 465 (requires SSL/TLS)
  • User name: full email address (for example, bill@yahoo.com or bill@rocketmail.com)
  • Password: the password you use to log in to Yahoo! with.

Hope that helps - it did for me. BTW - Nice background on your desktop. Did you take that picture? I was there back in 2005 for work, however my pics were not that dramatic.
 
I believe that to receive and send Yahoo! Mail from a 3rd-party vendor (such as Apple's mail app), you need to be a paid-premium Yahoo! mail subscriber.
 
This was happening to me as well with one of my yahoo accounts after moving to my MBP from a PC last month and I just got it fixed yesterday. When I setup my 2 email accounts on the MBP, the first account did the auto-recognize thing and set everything up just fine. It would not do that for the second one, so I added it manually as a POP account (because I used POP on my PC). That's when I started having the issues. I looked at how the first account was setup and found it was setup as an IMAP. I had to delete the POP account and re-add it as an IMAP and that fixed everything. Be sure to use the following where applicable (taken from the yahoo support

  • Incoming Server: imap.mail.yahoo.com
  • Outgoing Server: smtp.mail.yahoo.com
  • Incoming Port: 993 (requires SSL)
  • Outgoing Port: 465 (requires SSL/TLS)
  • User name: full email address (for example, bill@yahoo.com or bill@rocketmail.com)
  • Password: the password you use to log in to Yahoo! with.

Hope that helps - it did for me. BTW - Nice background on your desktop. Did you take that picture? I was there back in 2005 for work, however my pics were not that dramatic.


Thanks! I'll have to try that out. I can still receive emails from yahoo, so those settings must hold the key.

And no, I did not take that picture (though I wish I could).
It came from one of my favorite photographers, Trey Ratcliff. He has some really great landscapes for desktops. His website is stuckincustoms.com.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.