Mail program problem

Discussion in 'macOS' started by terra, Nov 4, 2013.

  1. terra macrumors member

    Feb 29, 2008
    Hi everyone,

    My mail program does not work anymore, I can open messages but when I try to respond I get the spinning ball and when I force quit it says "mail not responding"

    I am using a macbook an ox 10.6

    Any suggestions?

  2. Weaselboy Moderator


    Staff Member

    Jan 23, 2005
    Try these two things.

    First quit Mail then open Finder and hit shift-command-g (all three at once). Paste the folder path below into the box and hit return. If the Finder window that comes up you should see from one to three files that begin with "Envelope"... delete all three of them.

    No restart Mail and select each mailbox then click the Mailbox menu and select "Rebuild". Do this for every folder/mailbox.

    See if that helps you.
  3. terra thread starter macrumors member

    Feb 29, 2008
    many thanks:)

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