Mail reporting 1 unread message

Discussion in 'iOS 9' started by TyShawn, May 15, 2016.

  1. TyShawn macrumors 6502

    Joined:
    Jul 17, 2010
    #1
    Does anyone know why and how to fix this annoying bug with iOS 9 that keeps happening to me? Ever so often mail wants to tell me I have 1 unread message but there is one. I verify on the mail server and multiple PCs that there isn't a hidden message somewhere that is causing mail to think there is one but nothing is found.

    In the past I am forced to remove the accounts then set them back up again the set folder notifications on the different accounts. Does anyone have a different fix? Also if it happened once it wouldn't be that big a deal 5-6 times is starting to get old.
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    Restart your phone or force quit mail? And as in force quit mail, I don't mean close the app out of multitasking, I mean open mail, hold the lock button for ten seconds till you get the slide to power off, then hold the home button until it takes you back to home screen. This completely purges mail from memory. There-open mail and let it connect to the server again.
     
  3. TyShawn thread starter macrumors 6502

    Joined:
    Jul 17, 2010
    #3
    Thanks for that tip I didn't know about the force quit. Sadly neither helped :(
     
  4. mlody macrumors 6502a

    Joined:
    Nov 11, 2012
    Location:
    Windy City
    #4
    while in Mail app, add the unread view/mailbox and it should show all of your unread messages.
     
  5. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #5
    This is an old issue bothered me just so long until I buy a new iPhone. :confused:
    That doesn't mean buying a new iPhone could solve the problem. :p
    I think this is an iOS bug. Even though not a good number of user report this bug, it does exist. Re-adding account doesn't help. Restart iPhone doesn't help. Restore? Don't know.
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    Yeah, mine does that as well at times - its a pain.
     
  7. dwfaust macrumors 68040

    dwfaust

    Joined:
    Jul 3, 2011
    Location:
    I am here =>[*]
    #7
    I see the same thing about once every 2-3 months. It's a PITA, but just closing Mail and re-launching it fixes it up. i first saw it with a beta of Yosemite, which I reported to Apple, but so far, no response.
     
  8. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #8
    Happened to a colleague, I helped by removing and re adding the account and all ok now.
     
  9. DJLAXL macrumors 6502

    DJLAXL

    Joined:
    Jun 3, 2014
    Location:
    UT
    #9
    Spark has been doing that to me since Monday. Driving me nuts. Lol. Always shows 1 unread badge.
     
  10. bluedukies8 macrumors 6502

    bluedukies8

    Joined:
    Jun 30, 2009
    Location:
    Iowa
    #10
    I've noticed this with co-workers phones. The two that have had the issues are on Sprint (could just be coincidence).

    You don't have to completely remove the account....at least for me I have not had to do that.

    Go to Settings -> Mail, Contacts, & Calendars
    Select the account with the issue
    Turn off Mail
    Go back to home screen & open Mail so it shows as removed
    Now go back into Settings and turn Mail back on
    When you go back into Mail it will update and the "rogue" unread mail message(s) should be gone.

    Hope this helps.
     
  11. Crzyrio macrumors 65816

    Joined:
    Jul 6, 2010
    #11
    ha! I thought I was the only one with this problem. I assume a reinstall would work but have not had the time to do that.

    Thanks!

    Turned it off, restarted phone and rogue mail is gone :)
     
  12. TyShawn thread starter macrumors 6502

    Joined:
    Jul 17, 2010
    #12
    That is the easy for for me. Thank you the 1 is now gone and my 1st world problem is gone.
     

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