Mail says i have a new email when i don't...

Discussion in 'Mac Apps and Mac App Store' started by brent0saurus, May 30, 2009.

  1. brent0saurus macrumors regular

    brent0saurus

    Joined:
    Feb 16, 2006
    #1
    I keep getting the little badge on the mail icon in my dock saying i have a new email but when i switch to mail (make it the active app) there's nothing and the badge goes away! BUT IT KEEPS COMING BACK!

    i have an imap account with gmail.
    i also have one draft... could that be it? that'd be silly....
     
  2. carlosbutler macrumors 6502a

    carlosbutler

    Joined:
    Feb 24, 2008
    Location:
    London City
    #2
    it could be an error with GMAIL. so whenever the program checks for email it will tell you there is some mail. there should be a white number in the circle thingy on the post stamp. if there is no number then delete the gmail account and start again. make sure that mail isnt setup to download all mail from the google servers and then delete it from the servers, because then you could accidently delete all the emails.

    also make sure you follow google's setup for apple mail. if all else fails copy and paste the mail app from a friends mac and try that.
     
  3. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    Are you running 10.5.7? I've noticed similar issues since upgrading.
     
  4. MacManiac76 macrumors 65816

    MacManiac76

    Joined:
    Apr 21, 2007
    Location:
    Arizona
    #4
    In Mail Preferences under the General area, make sure the 'Dock unread count' is set as Inbox Only. You may be getting alerts that you have new mail in your Spam folder or somewhere else.
     
  5. Steve63038 macrumors newbie

    Joined:
    Apr 9, 2011
    Location:
    St. Louis
    #5
    Perfect answer

    Thanks. Although this seems obvious in hind-sight, I didn't find this solution on my own, and it was exactly the solution I needed. Much appreciated.:)
     

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