Mail sometimes seems to hang up while sending mail

Discussion in 'Mac Apps and Mac App Store' started by moveright, May 23, 2012.

  1. moveright macrumors member

    Joined:
    Apr 18, 2012
    #1
    I noticed that half the time when I send mail using the built in email client to osx lion, sometimes it hangs on the sending. I see the message in outbox and the little circle animation just turns and turns. the entire time I am typing this, I just checked back and it is still turning.

    I'm using iCloud with a me.com email address and standard account settings. ok, just checked and it finally went through.

    Is there some setting which optimizes which servers to use, or is there some special smtp server I should be using?

    Any insight?
     
  2. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
  3. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #3
    Not me. Check your iCloud Mail account settings ... are you using iCloud as the SMTP server? Is use only this server checked?
     
  4. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #4
    I have that selected and yes, "use only this server" is checked.

    ----------

    I just sent an and as we speak, the wheel is turning. funny there is nothing in the mail activity box at the bottom of the screen.

    still spinning.
     
  5. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #5
    I just sent a message with no message text to my own iCould account and it took about 4 seconds to send. How long does it take yours to get sent?

    Is this a new problem? When did you first notice it? Apply any updates recently?

    How fast is your Internet connection?

    Also, do you see anything in the system log file that might help?
     
  6. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #6
    Not sure where the log file is stored. It has been taking about 1 minute or so to send. sometimes a but longer. MY internet is 15/5 FiOS, not amazing but definitely sufficient to send and receive text emails on an instantaneous timeframe.

    I've just begun using this as my main mail a few days ago so I can't say it's a new problem or that it just started.
     
  7. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #7
    Do you notice anything funky going on in Activity monitor either for the mail program or the network?

    If you open a terminal window you can view the most recent entries in the system log via:

    tail -f /var/logs/system.log
     
  8. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #8
    That gives me no such file or directory.

    off topic: where's the best place for someone like me to learn the backend and terminal side of OS? I'm very friendly with linux but I must admit, as similar as OS is, it's also very dissimilar.
     
  9. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #9
    My bad. log should be singular as in:
    tail -f /var/log/system.log
     
  10. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #10
    I'll keep a close eye on the log during my mail activity. I'll get back to you. thanks!
     
  11. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #11
    Good question. As an AiX/HPUX/Linux guy myself, I just started poking around in the filesystem. I knew the terminal commands, but like you I wanted to learn what's going on beneath the surface.

    I don't know if there are any good learning aides on the net for this or not. I'll search later tonight and let you know if I find anything useful.
     
  12. moveright, May 25, 2012
    Last edited: May 25, 2012

    moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #12
    ok, mail is hanging up right now. here's the tail of my log:

    Code:
    mba13:~ moveright$ tail -f /var/log/system.log
    May 25 06:13:25 mba13 [0x0-0x4b04b].com.apple.mail[575]: com.apple.Dataclass.DeviceLocator
    May 25 06:13:25 mba13 [0x0-0x4b04b].com.apple.mail[575]: com.apple.Dataclass.Mail
    May 25 06:13:25 mba13 [0x0-0x4b04b].com.apple.mail[575]: com.apple.Da
    May 25 06:13:25 mba13 [0x0-0x4b04b].com.apple.mail[575]: taclass.Ubiquity
    May 25 06:29:00 mba13 AddressBookSourceSync[581]: ServerNotifications: Setting delegate to APSD
    May 25 06:29:00 mba13 AddressBookSourceSync[581]: Subscription request completed
    May 25 06:29:25 mba13 [0x0-0x4e04e].com.googlecode.iterm2[591]: objc[591]: Class GrowlApplicationBridge is implemented in both /Applications/iTerm.app/Contents/MacOS/../Frameworks/Growl.framework/Versions/A/Growl and /Applications/iTerm.app/Contents/Frameworks/Growl.framework/Growl. One of the two will be used. Which one is undefined.
    May 25 06:29:25 mba13 [0x0-0x4e04e].com.googlecode.iterm2[591]: objc[591]: Class GrowlDelegate is implemented in both /Applications/iTerm.app/Contents/MacOS/../Frameworks/Growl.framework/Versions/A/Growl and /Applications/iTerm.app/Contents/Frameworks/Growl.framework/Growl. One of the two will be used. Which one is undefined.
    May 25 06:29:25 mba13 [0x0-0x4e04e].com.googlecode.iterm2[591]: objc[591]: Class GrowlPathUtilities is implemented in both /Applications/iTerm.app/Contents/MacOS/../Frameworks/Growl.framework/Versions/A/Growl and /Applications/iTerm.app/Contents/Frameworks/Growl.framework/Growl. One of the two will be used. Which one is undefined.
    May 25 06:29:25 mba13 login[594]: USER_PROCESS: 594 ttys000
    May 25 06:30:02 mba13 iTerm[591]: Components for \S+ are (
    	    GrowlApplicationBridge
    	)

    took about 30 seconds to send that time.

    And another interesting thing is that while the circle is spinning and it appears to be "sending" the email, there is nothing in the mail activity window.
     
  13. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #13
    My guess is that when the beach ball is spinning Mail is waiting for some process to finish or some system or network resource to become available.

    Is iCloud the only Mail account you have defined?

    Do you see anything in Activity Monitor that looks strange when the beach ball is spinning?
     
  14. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #14
    you mean mailbox activity? The box in the lower left of the mail program or do you mean the system-wide activity monitor in utilities?

    Yes, iCloud is the only mailbox I have set up.
     
  15. LaWally macrumors 6502a

    Joined:
    Feb 24, 2012
    #15
    The latter. The Activity Monitor utility.

    What did you used to use for Mail?
     
  16. andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #16
    that happens to me quite often as well. the mails get sent eventually however it takes forever. Internet connection is good because I can go to youtube and stream movies with no problem.

    I'm not sure if this is a problem with the mail app or with iCloud. I had similar issues with mobileme but that doesn't proof anything.
     
  17. moveright thread starter macrumors member

    Joined:
    Apr 18, 2012
    #17
    I used to use webmail. hotmail or gmail. I'm not at my mac now but I will check out the activity monitor tonight and report back.
     
  18. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #18
    I have this odd issue with my 1&1 mail, which is linked to Mail.app for sending emails. It hangs consistently, 100% of the time, on the "contacting server" step. Eventually, it does go through, but not before waiting 3 minutes - it seems that something is timing out, retrying, and succeeding the second time... but I have no idea what.
     

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