Mail unread count wrong and can’t even find them

[Easy-E]

Any idea how to fix? This mail update is a mess. Apple’s motto of “it just works” definitely does not fit the bill with this upgrade.

 

[Darth.Titan]

With the new mail categories, the badge is only showing a count of unread messages under the primary category.

Go to settings->notifications->mail->customize notifications and change under ‘badge count’ to ‘all unread messages’.

It was a mistake for Apple to enable these categories by default I believe. It’s a pretty drastic change and a lot of people are being confused by it.

 

[Easy-E]

With the new mail categories, the badge is only showing a count of unread messages under the primary category.

Go to settings->notifications->mail->customize notifications and change under ‘badge count’ to ‘all unread messages’.

It was a mistake for Apple to enable these categories by default I believe. It’s a pretty drastic change and a lot of people are being confused by it.

I already had changed those settings. It still isn’t representing it correctly.

 

[FreakinEurekan]

I already had changed those settings. It still isn’t representing it correctly.

Okay - what IS it doing? "Not working properly" isn't much help.

 

[Easy-E]

Okay - what IS it doing? "Not working properly" isn't much help.

I have over 252 unread emails in main Gmail account. It only shows 32. Even when you go to the unread item like below where it shows a count of 252 when you go in that folder, it only scrolls to about 30+. You can’t even get to the full list.

 

[FtaWolf]

I have over 252 unread emails in main Gmail account. It only shows 32. Even when you go to the unread item like below where it shows a count of 252 when you go in that folder, it only scrolls to about 30+. You can’t even get to the full list.

Go to mail in box . Click through categories.

 

[Easy-E]

Nope. Next.

 

[Maclver]

Came here for the same issue.

Badge says 8, but when I open mail it says 1, then I click into the primary box and it’s 6….

 

[alexe]

I had the same issue and finally figured it out:

Tap on the respective inbox in Mail, then at the top right tap the three dots and in the menu that opens switch from „Categories“ to „List View“. Do this for each of your inboxes.

Now the automatic categorization feature is disabled and the unread email counts show all unread emails rather than just the count of the primary category.